JULIANA MARTINEZ
San Juan Bautista,CA
Summary
Communicative Family Advocate with respect for diverse values and cultures. Determined professional with 10 years of experience supporting families with disabled children and fostering strong partnerships. Remains calm and poised in all types of situations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Consumer Family Advocate
Momentum for Health
06.2023 - 12.2023
- Follow the PIER program model
- Establishes links and working relationships with appropriate service providers, community agencies, and educational institutions
- Empowers and encourages families to make use of all their identified resources
- Act as a liaison and advocate for families to ensure that the PIER program and the collaborative partners are providing services in a respectful, user friendly and welcoming way
- Communicate relevant information, learned from family contact, with all members of the disciplinary team
- Assist the multidisciplinary team in identifying the strengths and needs of the families
- Attending case conferences
- Provide peer support to program partners
- Provide backup support for crises
- Complete documentation and maintain partners’ files in accordance with program policies and funding source requirements
- Provide transportation in personal or agency vehicles including, but not limited to, the transportation of clients and/or program supplies for agency business
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Collaborated with families to assist in growth, development, and education to increase potential.
- Created a safe environment for open dialogue between family members during mediation sessions leading towards conflict resolution.
- Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.
- Advocated for families within the legal system, helping them navigate challenging situations and obtain necessary resources.
- Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
- Organized community outreach events, raising awareness about available resources for struggling families.
Peer Navigator
Momentum for Health
02.2023 - 06.2023
- Assist clients in navigation of the mental health system, community mental health organizations, accessing benefits, personal medical services, social and recreational opportunities, special events, conferences, workshops, and training
- Assist in a variety of support activities including client support groups and client recovery
- Provide client assistance and mentoring on a one-to-one basis
- Establish a comfortable working relationship with all the program participants (clients) and their families at the time of client enrollment
- Act as a liaison/advocate to ensure that the collaborative networks in the community are providing services in a respectful, user friendly and welcoming way
- Communicate, represent, and promote the client perspective within the mental health system
- Assist the multidisciplinary team in identifying the strengths and needs of the community networks
- Advocate for clients in a strength-based wellness and recovery plan
- Develop effective working relationships with agencies and organizations to advocate for consumer and family/caregiver empowerment including self-help and wellness/recovery movements
- Advocate that clients’ needs are met by appropriate caregivers
- Attending case conferences
- Promote wellness, recovery, and support networks
- Provide outreach to clients in the community
- Confer with program staff and professional staff to assist in evaluating client needs or problems
- Work a flexible schedule as required by responsibilities of the position
- Attend and participate in staff, program, agency and community meetings, as required, requested or assigned
- Provide backup support for crises
- Complete documentation and maintain clients’ files in accordance with program policies and funding source requirements
- Provide transportation in personal or agency vehicles including, but not limited to, the transportation of clients and/or program supplies for agency business
Family Partner II
Uplift Family Services
08.2016 - 03.2022
- Demonstrates, trains, and oversees the supportive/coaching relationship with primary caregivers and parent perspective role
- Provides consultation and training for staff and others to increase awareness and improve the effectiveness of parent-professional partnerships to meet the needs of families and to participate in program and community meetings to maximize parent voice, choice, access, and involvement throughout the service delivery process
- Participates in providing a variety of support services for parents/care givers (e.g., family events, family activities, recognition events)
- Coaches families to make decisions and develop plans based on their needs, and to use their voice to direct treatment
- Collaborates and participates in Child and Family team (CFT) meetings to ensure the parent and family members have access, voice, and choice within process and to support the parent/caregiver’s connection to the Child and Family team (CFT) members, as necessary
- Serves as consultant and supports shared understanding to ensure that family and providers understand each other’s perspective and information
- Provides non-judgmental, culturally informed support to parents and caregivers
- Explores, identifies, and works to (re)establish natural support system as needed; identifies and links family with community connections and resources
- Models and coaches effective coping techniques for parents and caregivers
- Provides a caregiver’s perspective in agency service support structures
- Assists with the design and implementation of internal and external training about the parent perspective
- Utilizes conflict resolution skills
- Maintains and manages schedule effectively to manage the needs of multiple families, meetings, external and internal customers
- Holds staff accountable to service delivery principles related to the family voice, choice, access, pace, and process, through sharing personal experience, engaging in team meetings and consultations with staff internally and externally
Family Partner I
Pacific Clinics
09.2024 - Current
- Coaches families to make decisions and develop plans based on their needs, and to use their voice to direct treatment.
- Collaborates and participates in Child and Family team (CFT) meetings to ensure the parent and family members have access, voice and choice within process and to support the parent/caregiver’s connection to the CFT members, as necessary.
- Serves as consultant and supports shared understanding to ensure that family and providers understand each other’s perspective and information.
- Explores, identifies, and works to (re)establish natural support system as needed; identifies and links family with community connections and resources.
- Models and coaches effective coping techniques for parents and caregivers.
- Utilizes conflict resolution skills.
- Maintains and manages schedule effectively in order to manage the needs of multiple families, meetings, external and internal customers.
- Holds staff accountable to service delivery principles related to the family voice, choice, access, pace and process, through sharing personal experience, engaging in team meetings and consultations with staff internally and externally.
Education
High School Diploma -
Independence High School
San Jose, Ca06.1993
Skills
- Empathy
- Communication
- Problem Solving
- Critical Thinking
- Cultural Competence
- Ethics and Boundaries
- Multicultural Sensitivity
- Effective Communication
- Family advocacy
- Crisis intervention strategies
- Relationships and rapport
Accomplishments
- PPP - Positive Parenting Program Certification
- Showcased Family Success (Sunita) Story at Uplift on YouTube
- Planned and coordinated fun events, trained and supported staff at Katie A.
- Initiated, supported and trained at Momentum after school family event program, 'Celebrating Families'.
- Worked with intensive high needs families, Individualized Family Service Plan, Transitional Age Youth (IFSP-TAY) at Momentum.
- Trained and supported staff at meetings and onsite with families.
References
- Amanda Johnson, mandy78brown@gmail.com, 408-643-4442
- Elizabeth Eng, ebihuaeng@gmail.com, 510-386-9381
- Michelle Acosta, macosta9017@gmail.com, 408-712-5225
Certification
- First Aid Certification
- [Area of certification]
Timeline
Family Partner I
Pacific Clinics
09.2024 - Current
Consumer Family Advocate
Momentum for Health
06.2023 - 12.2023
Peer Navigator
Momentum for Health
02.2023 - 06.2023
Family Partner II
Uplift Family Services
08.2016 - 03.2022
- First Aid Certification
- [Area of certification]
High School Diploma -
Independence High School
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