Summary
Overview
Work History
Skills
Affiliations
Accomplishments
References
Timeline
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Juliana Ortiz

Land O' Lakes,FL

Summary

Highly-motivated and hardworking employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experience working outdoors in rain, humidity, and other inclement weather conditions. Customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Barn Hand

Emmet's Ranch and Equestrian Center
Keystone, FL
07.2024 - Current
  • Inspected pastures for hazards that could harm livestock or interfere with grazing habits.
  • Provided daily care for horses, including feeding, watering, and turnout time.
  • Moved equipment, poultry or livestock manually or using trucks or carts.
  • Mixed feed, additives and medicines in prescribed portions.
  • Cleaned stalls, pens and equipment using water hoses or pumps.
  • Responded promptly to emergency situations involving injured animals or unsafe conditions.
  • Maintained tidy barn by sweeping, cleaning and organizing feed and materials.

Cashier

Hungry Greek
Land O' Lakes, FL
10.2022 - Current
  • Assisted other employees in completing tasks when needed or requested by supervisor.
  • Stocked shelves and ensured all products were properly labeled.
  • Assisted in training new restaurant staff members on proper cashier procedures.
  • Verified accuracy of orders prior to checkout to ensure correct pricing was applied.
  • Operated kitchen appliances such as fryers, flat tops, and grill according to safety guidelines.
  • Conducted regular maintenance checks on equipment to ensure it is functioning properly.
  • Processed payments using POS system and accepted cash, credit cards, and gift cards.
  • Provided excellent customer service by addressing customer inquiries promptly and efficiently.
  • Assisted management with inventory control processes such as restocking supplies.
  • Greeted customers, answered questions and provided general information regarding menu items.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Built and maintained productive relationships with employees.
  • Answered phone calls to assist customers with questions and orders.
  • Monitored dining area to ensure tables are cleared promptly after guests leave.
  • Assisted fellow cashiers and cooks with various tasks during peak meal periods.
  • Complied with all applicable health department regulations and safety standards.
  • Followed established policies regarding portion sizes and waste management techniques.
  • Inspected food preparation areas to ensure safe and sanitary working conditions.
  • Trained new employees on basic cooking methods and safety protocols.
  • Assisted with unloading deliveries from vendors when necessary.
  • Ensured that all menu items were prepared in a timely manner according to customer orders.
  • Cleaned work areas, equipment, utensils, dishes, and silverware.
  • Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs.
  • Garnished and arranged dishes into creative presentations.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.

Barn Worker

Bristol Rose Equestrian Center
Keystone, FL
07.2019 - 02.2023
  • Cleaned and organized barns, stalls, and pens.
  • Assisted with loading and unloading trucks carrying livestock supplies.
  • Organized supplies such as hay, feed, and bedding.
  • Administered medications prescribed by a veterinarian according to established protocols.
  • Scooped manure from stalls daily and disposed of it properly.
  • Helped load and unload animals onto trailers for transport to shows or events.
  • Ensured that all safety protocols were followed while working in the barns.
  • Identified potential health issues by observing behavior changes in animals.
  • Followed instructions given by farm owners regarding animal care procedures.
  • Held horses for veterinarian during health checks and care or for farrier for trimming and shoeing of horse hooves.
  • Assisted in the grooming of horses, including brushing manes and tails, cleaning hooves and providing baths.
  • Handled, walked, and brushed horses.
  • Mixed feed, additives and medicines in prescribed portions.
  • Inspected pastures for hazards that could harm livestock or interfere with grazing habits.
  • Provided daily care for horses that includes, but is not limited to, feeding, watering, exercising, and turnout time.
  • Organized and supervised camp activities.

Skills

  • Excellent time management
  • Complex Problem-Solving
  • Organizational abilities
  • Cash Register/Pos Operation system
  • Customer service excellence
  • Animal Care
  • Adaptability and Flexibility
  • Self Motivation
  • Strong Multitasking
  • Reliability
  • Physical Stamina
  • Attention to Detail
  • Professionalism
  • Task Prioritization
  • Continuous growth

Affiliations

  • Horseback Riding
  • Volunteering at non-profits

Accomplishments

  • Certificate of Internship at Raprager Family Farms for the role of animal caretaker.

References

References available upon request.

Timeline

Barn Hand

Emmet's Ranch and Equestrian Center
07.2024 - Current

Cashier

Hungry Greek
10.2022 - Current

Barn Worker

Bristol Rose Equestrian Center
07.2019 - 02.2023
Juliana Ortiz