Rowan Ferver
Cochranville,PA
Summary
Dependable hard worker with experience in the outdoors, customer service, animals, traveling and technology.
Dedicated and capable of new experiences, adventures, and opportunities.
Overview
3
3
years of professional experience
Work History
Barn Hand
Big Skye Ranch Equestrian Facility
11.2024 - Current
- Led horses from stalls to fields and back to maintain turn out.
- Filled hay nets, water buckets measured feed and supplements.
- Contributed to overall facility maintenance by clearing debris from pastures and keeping common areas clean and well organized.
- Prepared horses for specific routines or tasks.
- Tracked inventory of feed and hay
- Assisted trainers to optimize proficiency.
Receptionist
Salon By Dominic
05.2023 - Current
- Supported hairstylists by coordinating their schedules, ensuring optimal productivity.
- Processed payments accurately, handling cash transactions and balancing daily sales reports.
- Addressed potential conflicts within appointment scheduling minimizing disruptions.
- Updated customer records and maintained accurate client information.
- Learned details of types of treatments and procedures in order to answer questions from clients.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted high volume of clients on a daily basis
Salon Assistant
The Salon By Nicholas Castaldi
09.2021 - 12.2023
- Helped prepare clients for services.
- Improved efficiency of salon by promptly tending to clients and assisting stylists.
- Kept work areas, tools, and equipment clean
- Demonstrated flexibility by adapting quickly to changes in stylist schedules or client requests while maintaining a professional demeanor under pressure.
- Demonstrated professionalism with every interaction, creating a welcoming environment that encouraged repeat business from clients.
- Prepared and mixed color formulas for clients' hair.
- Maintained a well-organized environment by managing supplies inventory and restocking when necessary.
Education
High School Diploma -
Octorara JrSr Highschool
Atglen, PA05-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Customer relations
- Relationship building
- Call center experience
- Complaint handling
- Payment processing
- Scheduling
- Follow-up skills
- Product knowledge
- Computer proficiency
- Organization skills
- Time management
- Verbal and written communication
- Professional demeanor
Timeline
Barn Hand
Big Skye Ranch Equestrian Facility
11.2024 - Current
Receptionist
Salon By Dominic
05.2023 - Current
Salon Assistant
The Salon By Nicholas Castaldi
09.2021 - 12.2023
High School Diploma -
Octorara JrSr Highschool
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