Juliana Perrone
16632 Madrone Ct S, Pioneer,CA
Summary
Results-driven individual with a background in customer service and inventory management. Known for effective communication and training abilities, ready to support team success and elevate customer experiences.
Overview
9
9
years of professional experience
Work History
Head Cashier
Sprouts Farmer Market
Citrus Heights, California
09.2025 - Current
- Trained new team members in cash register operation, stock procedures, and customer services.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Insurance Agent
Usabg
Carlsbad, California
08.2024 - 09.2025
- Assisted clients in selecting appropriate insurance policies based on individual needs.
- Educated clients on policy details and coverage options to ensure understanding.
- Maintained accurate records of client interactions and transactions using company software.
- Conducted market research to stay informed on competitive insurance offerings.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
Beauty Advisor/ Color Consultant
Sally's Beauty Supply
Carlsbad, California
07.2022 - 07.2024
- Advised customers on beauty products and application techniques.
- Collaborated with team to create promotional displays for seasonal sales.
- Assisted in inventory management and stock replenishment processes.
- Trained new team members on product knowledge and store procedures.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Managed multiple tasks simultaneously while meeting tight deadlines.
Title Assistant
Soho Abstract LLC
Bala Cynwyd, Pennsylvania
03.2018 - 07.2022
- Prepared title documents for real estate transactions ensuring accuracy and compliance.
- Conducted title searches to identify any legal issues or claims against properties.
- Managed digital filing systems for efficient document retrieval and organization.
- Communicated effectively with team members to streamline workflow processes.
- Managed multiple projects simultaneously while meeting strict deadlines.
- Performed general office duties such as filing, photocopying, faxing, mailing packages.
- Assisted with onboarding of new employees by completing paperwork and conducting orientation sessions.
- Assisted in the preparation of client presentations and reports.
Office Assistant
A To Z Marine Performance
Delran, NJ
06.2017 - 03.2018
- Coordinated communication between departments to ensure smooth workflow.
- Handled customer inquiries promptly via phone and email correspondence.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Assisted in maintaining inventory of office supplies and equipment.
- Maintained accurate filing systems for easy document retrieval and organization.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
Education
High School Diploma -
Pennsbury High School
Fairless Hills, PA06-2021
Skills
- Cash handling
- Customer service
- Inventory management
- Client relationship management
- Training and coaching
- Team leadership
- Effective communication
Timeline
Head Cashier
Sprouts Farmer Market
09.2025 - Current
Insurance Agent
Usabg
08.2024 - 09.2025
Beauty Advisor/ Color Consultant
Sally's Beauty Supply
07.2022 - 07.2024
Title Assistant
Soho Abstract LLC
03.2018 - 07.2022
Office Assistant
A To Z Marine Performance
06.2017 - 03.2018
High School Diploma -
Pennsbury High School