Juliana Rodriguez
Hammond,Indiana
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Child Caregiver
Nanny, Care.com
11.2021 - Current
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Online Grocery Associate
Walmart
01.2023 - 06.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Demonstrated strong attention to detail while handling complex or special requests from customers, ensuring their needs were met effectively.
Customer Service Cashier
Buona Beef Restaurant
03.2020 - 06.2022
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
Education
No Degree - Business
05-2028
High School Diploma -
06-2022
- Honor Roll [Fall and 2019]
- [21st Century] Scholarship Recipient
Skills
- Social and academic development
- Technology-savvy
- Activities leadership
- Bilingual communication
- Behavior management techniques
- Group leadership
- Reading skills
- Problem-solving abilities
- Professionalism
- Emotional Intelligence
- Multitasking Abilities
- Reliability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Online Grocery Associate - Walmart
01.2023 - 06.2023
Child Caregiver - Nanny, Care.com
11.2021 - Current
Customer Service Cashier - Buona Beef Restaurant
03.2020 - 06.2022
Purdue University - No Degree, Business
Hammond Central - High School Diploma,
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