Juliana Vargas
Grand Junction,CO
Summary
Detail-oriented professional with extensive experience in managing office operations. Known for bilingual communication skills and an ability to coordinate patient services effectively, ensuring seamless administrative support and improved patient experiences.
Overview
17
17
years of professional experience
Work History
Office Manager
Comfort Dental
09.2008 - 01.2026
- Managed daily office operations to ensure efficiency and productivity in dental practice.
- Oversaw appointment scheduling and patient flow to optimize clinic performance.
- Implemented inventory management processes for dental supplies, reducing waste and costs.
- Developed staff training programs to enhance team skills and service quality.
- Coordinating services for patients, family members, caregivers, and general administrative and clinical staff to ensure continuity of outpatient care.
- Patient check-in and out process, including the printing of documentation needed for appointment.
- Explain why we collect insurance information to patients and family members
- Maintained filing system for records, correspondence and other documents.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Tracking invoices and payments to ensure accuracy of accounts receivable and payable information.
- Coordinate with Healthcare providers to obtain missing information or clarification on claims.
- Calculate benefits due based on policy terms and claim information.
- Independently set priorities and organize work to meet deadlines, ensuring compliance with established processes,policies, and regulations.
- Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care in the community operational activities that affect patent flow, and patient support care administrative functions to include appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability,
- Knowledge of medical terminology
- Greeting patents and families
- Updated patients demographics and insurance information
- Proficient in Intergy and Dentrix
- Trained other employees
- Billing and accounting
- Filling and scanning
- Managed multiple phone lines
- opened and closed business
Education
High School Diploma -
Central High School
Grand Junction, CO05-1995
Skills
- Customer service
- Office management
- Organizational skills
- Administrative support
- Bi-lingal
Timeline
Office Manager
Comfort Dental
09.2008 - 01.2026
High School Diploma -
Central High School