Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eva Castillo

Provo,UT

Summary

Dynamic and service-oriented professional with experience as a Dental Receptionist at Comfort Dental, excelling in patient relations and appointment scheduling. Known for adaptability and excellent multitasking skills, I foster positive experiences and build trust through compassionate communication and a welcoming environment. Committed to enhancing patient satisfaction and team collaboration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dental Receptionist

Comfort Dental
06.2025 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.

Missionary

The Church Of Jesus Christ Of Latter-day Saints
10.2023 - 05.2025
  • Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
  • Developed effective communication skills by interacting with diverse populations in various settings.
  • Enhanced cultural understanding by learning local customs and incorporating them into daily interactions.
  • Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.

CNA

Brooksdale Senior Living
04.2022 - 10.2022
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Kids Academy Team Member

Lifetime Fitness Center
05.2021 - 09.2021
  • Boosted children''s social skills through group projects and team-building exercises.
  • Improved literacy rates by implementing innovative reading programs tailored to individual student needs.
  • Promoted a positive and inclusive classroom environment, fostering strong relationships among students and staff.
  • Mentored new team members by sharing best practices, offering support during challenging situations, and providing guidance throughout their professional growth journey.

Education

Bachelor of Science - Nursing

Brigham Young University Idaho
Idaho
05-2029

Edmond North Highschool
Edmond, OK
05-2023

High School Diploma -

Francis Tuttle Technology Center
Edmond, OK
05-2023

Skills

  • Phone and email etiquette
  • Service oriented
  • Adaptable and flexible
  • Excellent multitasking capability
  • Appointment scheduling
  • Team collaboration
  • Patient relations
  • Friendly and outgoing

Certification

  • CNA - Certified Nursing Assistant
  • CPR certified


Languages

Spanish
Professional Working

Timeline

Dental Receptionist

Comfort Dental
06.2025 - Current

Missionary

The Church Of Jesus Christ Of Latter-day Saints
10.2023 - 05.2025

CNA

Brooksdale Senior Living
04.2022 - 10.2022

Kids Academy Team Member

Lifetime Fitness Center
05.2021 - 09.2021

Bachelor of Science - Nursing

Brigham Young University Idaho

Edmond North Highschool

High School Diploma -

Francis Tuttle Technology Center

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