JULIA NATALIE VIZZA
St. Petersburg,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. highly productive professional employing effective time management and acute detail orientation to deliver quality leads, contributing substantially to business growth initiatives. Adept at cold calling, pre-screening for qualification and overcoming objections to achieve optimal prospect engagement. Personable, creative and expert communicator talented at building positive rapport and long-term relationships.
Overview
6
6
years of professional experience
Work History
Lead generation
- Sales Quota’s
- Sales metrics
- Cold calling, OB/IB, emailing, texting
- Scheduling demos
- Explaining different features & benefits of the platform
- Ecommerce implementation.
Senior Sales Development Representative
Digital Media Solutions
10.2018 - 11.2022
- Source new sales opportunities through combination of follow-up to inbound leads and outbound cold calling and emailing
- Negotiated prices, terms of sales and service agreements.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Achieved or exceeded company-defined sales quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to event marketing, sales and brand promotion.
- Understand customer needs and requirements and vet opportunities to determine viability within DMSI’s ecosystem
- Identify qualified opportunities to develop and close, so they may be supported by customer success team
- Achieve monthly sales quotas on consistent basis
- Research new prospects, identify key decision-makers, and generate interest
- Maintain and expand database of prospects that aligns with DMSI business needs
- Maintain advanced knowledge of current market conditions, including target audience and competition
- Receive inbound/outbound calls
- Offer education referral services in line with marketing campaigns
- Capture, update, and maintain prospect lead information in database
- Complete transfers to matched school.
Digital Marketing Consultant
Mopro
02.2017 - 09.2018
- Implemented marketing automation tools to streamline and automate repetitive marketing tasks.
- Provided weekly updates on digital marketing campaigns to clients, discussing strategic initiatives, and methods for improvement.
- Conducted market research by analyzing industry trends, consumer demographics and competitor activities to inform marketing strategy.
- Optimized company website to improve engine ranking, user experiences and conversion rates.
- Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
- Discussed SEO needs and optimized strategies for short- and long-term campaigns.
Education
High School Diploma -
Penn Foster High school
Associates - Business & Marketing
College of southern Nevada
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Skills
- Salesforce & Lighting Force
- Pc & Mac Fluency
- Microsoft office
- Social Media
- Customer Relations
- MailChimp
- Leadership
- Outbound Calling
- Client Acquisition
- Problem Resolution
- Opportunity Identification
- Customer Needs Assessments
- Client Relationships
- Qualified Lead Generation
- Sales Tools Familiarity
- Sales Techniques
- Converting Leads
- Prospecting and Qualifying
- Data Mining
- Customer Support
- Lead Extraction
- Lead Generation Campaigns
- Email Blasts
- Salesforce Software
- Active Listening
- Pipeline Development
- Call Monitoring
Timeline
Senior Sales Development Representative
Digital Media Solutions
10.2018 - 11.2022
Digital Marketing Consultant
Mopro
02.2017 - 09.2018
Lead generation
High School Diploma -
Penn Foster High school
Associates - Business & Marketing
College of southern Nevada
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