Juliane Chambers
Stratford,NJ
Summary
Professional Aquarist, with over ten years of customer service experience. Dedicated to exceeding every goal through effective communication skills and creative problem solving . Moral orientated employee training to create a sharp positive team attitude. Experienced in turning Irate customers around and dismissing high stress situations., daily social media creation and product photography. Takes punctuality very serious striving in giving 100% at every possible opportunity.
Overview
14
14
years of professional experience
Work History
Aquarist
Aquaridise
New Brunswick, NJ
05.2022 - Current
- Monthly management of Multiple Accounts and locations residential and commerical.
- Maintaining Marine Coral systems weekly testing and water changes.
- Monitored water quality parameters using advanced testing equipment for consistent ecosystem stability.
- Conducted regular health assessments of aquatic animals, identifying signs of disease or stress.
Operations Manager, Customer Experience
Trailerparts.com
Somerdale, NJ
05.2019 - 05.2022
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Aided senior leadership during executive decision-making processes and generated daily reports to recommend corrective actions and improvements.
Assistant Store Manager
Aquarium Center
Blackwood, NJ
03.2017 - 05.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Cashier Team Lead
Aquarium Center
Blackwood, NJ
02.2012 - 02.2017
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Communicated with customers and team members to solve problems.
Education
High School Diploma -
Sterling High School
Somerdale, NJ06-2011
Skills
- Creative Problem Solving, Going Outside the Box
- Very Positive and Provider of Goal Driven Training
- Social Media Creator and Media Manager
- Product Design Shopfy Experience
- E-commerce operations Customer Service Manager
- Advanced Level Aquarist
Timeline
Aquarist
Aquaridise
05.2022 - Current
Operations Manager, Customer Experience
Trailerparts.com
05.2019 - 05.2022
Assistant Store Manager
Aquarium Center
03.2017 - 05.2019
Cashier Team Lead
Aquarium Center
02.2012 - 02.2017
High School Diploma -
Sterling High School