Julia Nicole Hays
Andrews,TX
Summary
Goal-driven Healthcare Administrator with over 10 years of leadership experience. Professional and well-versed in recruiting, training and managing employees to provide exceptional services in both the educational and healthcare realms. Highly organized and hardworking with excellent planning and program management skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Performance Improvement Officer
Medical Center Hospital
Odessa, Texas
08.2021 - Current
- Researched and compiled tailored monthly analytics and reports for senior management with Quality Advisor.
- Developed 30-Day Readmission and Quality Assurance metrics derived from raw company data to track improvements in organizational efficiency.
- Mapped current business and operational processes and recommended areas for improvement.
- Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
- Overhauled operational workflow to launch the hospital QAPI, Alignment Room, 30-Day Readmission and Falls into new productive platforms.
Dean School of Health Sciences
Odessa College
Odessa, TX
01.2019 - 08.2021
- Employed variety of teaching strategies and instructional techniques to meet different aptitudes and interests of students.
- Communicated effectively with community, families and students to promote academic achievement and accomplish curriculum mission.
- Developed High School level nursing program along side the Texas Board of Nursing to assist with current nursing shortage.
- Completed writing for SACS-COC Accreditation and for Aspen Community College Award.
- Worked with fellow teachers and school administrators to optimize department offerings.
Director of Nursing
Odessa College
Odessa, TX
01.2013 - 01.2018
- Established new policies and updated existing policies to improve standard for students and faculty.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Recruited and developed over 75 quality individuals to develop accountable top quality educational programs.
Home Health RN Case Manager
Star Care Home Health
Odessa, TX
01.2011 - 01.2013
- Provided physical assessments, medication and chronic disease management to home health patients.
- Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
- Collaborated with vendors to procure medical equipment, supplies and services.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Staff Floor Nurse
Texas Ragdoll Nursing
Midland, TX
01.2008 - 01.2013
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Implemented medication and IV administration, catheter insertion and airway management.
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Home Health RN Case Manager
Recover Health
Rochester, MN
01.2009 - 01.2010
- Responded to patient requests with appropriate clinical and personal assistance.
- Provided physical assessments, medication and chronic disease management to home health patients.
- Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
Staff Floor Nurse
Regency Hospital
Odessa, TX
01.2007 - 01.2008
- Gathered patient health data through interviews and observation, documenting data in electronic records.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions and bronchoscopies.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
Education
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX06.2023
Associate Degree in Nursing -
Midland College
Midland, TX2008
Nursing
Midland College
Midland, TX2007
Nursing
Angelo State University
San Angelo, TXSkills
- Process Implementation
- Budget Planning
- Data Analysis
- Policy and Program Development
- Employee Performance Evaluations and Supervision
- Employee Training Programs
- Medicare Compliance and Standards
- Clinical Staff Management
- Accreditation Coordination and Documentation
- Clinical Quality Program Standards and Quality Assurance
- Patient Advocacy
- Risk Analysis
- Process Improvement Management
- Workflow Optimization
- Project coordination
- Executive Leadership and Middle Leadership Experience
- Effective Communicator and Public Speaker
Certification
- Lean Six Sigma Black Belt
Timeline
Performance Improvement Officer
Medical Center Hospital
08.2021 - Current
Dean School of Health Sciences
Odessa College
01.2019 - 08.2021
Director of Nursing
Odessa College
01.2013 - 01.2018
Home Health RN Case Manager
Star Care Home Health
01.2011 - 01.2013
Home Health RN Case Manager
Recover Health
01.2009 - 01.2010
Staff Floor Nurse
Texas Ragdoll Nursing
01.2008 - 01.2013
Staff Floor Nurse
Regency Hospital
01.2007 - 01.2008
Bachelor of Science - Nursing
The University of Texas At Arlington
Associate Degree in Nursing -
Midland College
Nursing
Midland College
Nursing
Angelo State University
- Lean Six Sigma Black Belt
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