Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julianna Casas

San Antonio

Summary

Qualified Ramp Supervisor with solid background as Ramp Agent. Known for maintaining high safety standards and efficiently handling ground support equipment. Demonstrated strong teamwork and problem-solving skills in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Ramp Agent

American Airlines
06.2024 - Current
  • Checked cargo and baggage for security to meet TSA regulations.
  • assistant with break ride while also communicating with ramp and tower agents.
  • Stocked aircraft cabins with necessary equipment and supplies.

Ramp Agent

WFS Worldwide Flight Services
07.2022 - 06.2023
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.

Department Manager

McDonald's
02.2020 - 03.2022
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.

Education

High School Diploma -

Wagner High School
San Antonio, TX
05-2022

Skills

  • Problem-solving
  • Loading and unloading
  • Ramp service
  • Aircraft marshalling
  • Aircraft tug operation
  • Workload management
  • Team supervision
  • Decision-making
  • Safety and security
  • Coaching and mentoring
  • Work planning and organization

Timeline

Ramp Agent

American Airlines
06.2024 - Current

Ramp Agent

WFS Worldwide Flight Services
07.2022 - 06.2023

Department Manager

McDonald's
02.2020 - 03.2022

High School Diploma -

Wagner High School

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