Julianna Cruz
Framingham,MA
Summary
Dedicated Social Worker offering 3 years of counseling and crisis intervention expertise. Offering comprehensive background in social services, as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Supervised Visitation Monitor
SMOC
02.2024 - Current
- Developed strong rapport with families, fostering trust and open communication during visitations.
- Established clear boundaries and expectations for all parties involved in the supervised visitation process, leading to increased compliance with guidelines.
- Improved communication between parents and children by facilitating constructive conversations during visits.
Assessment Specialist
SMOC
10.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
General Merchandiser
Target
11.2022 - 10.2023
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
Education
No Degree - Pre Law
Quinsigamond Community College
Worcester, MA05.2026
Skills
- Patience and understanding
- Child safety expertise
- Client documentation
- Client Advocacy
- Family Support
- Bilingual (English/ Spanish/ Portuguese)
Certification
- Domestic Violence 40 Hour Training
Languages
Spanish
Full Professional
Portuguese
Full Professional
Timeline
Supervised Visitation Monitor
SMOC
02.2024 - Current
Assessment Specialist
SMOC
10.2023 - Current
General Merchandiser
Target
11.2022 - 10.2023
No Degree - Pre Law
Quinsigamond Community College
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