Julianna Dejewski
Captain Eddie’s Seafood Restaurant
Venice,FL
12
years of professional experience
Food -Beverage Service Specialist who continually maintains a positive attitude while interacting with demanding clients. A professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Results-oriented, strategic sales professional with 10 years in the Food and Beverage industry.
Work History
Lead Bartender/Server
1 Year 6 Months- Oversaw daily bar operations to provide quality service and maintain health standards.
- Supported junior bartenders in mastering drink preparation and customer service skills.
- Assisted in creating new cocktail recipes to improve menu selections and enhance customer enjoyment.
- Managed inventory and optimized ordering processes to reduce waste.
Lead Bartender
1 Year 7 Months- Monitored bar operations to maintain adherence to health and safety standards.
- Assisted in training junior bartenders in cocktail mixing and customer interaction.
- Created seasonal drink menus featuring local ingredients to enrich customer satisfaction.
- Coordinated with suppliers to maintain inventory levels and minimize waste.
Inside Sales Representative
1 Year 6 Months- Assisted in building and nurturing customer relationships to support sales growth.
- Cooperated with various teams to enhance order processing and reduce turnaround times.
- Applied CRM software to monitor leads, manage accounts, and accurately report sales activities.
- Determined customer needs using consultative selling methods to create customized product solutions.
Bartender
1 Year- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Bartender, Server
5 Months- Crafted special drink and cocktail menu items for seasonal offerings.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Served high customer volumes during special events, nights and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Food Service Specialist, Bartender, Shift Manager
6 Years 1 Month- Highest leading sales to this date
- Spoke with patrons to ensure satisfaction with food and service
- Provided friendly and attentive service with exceptional hospitality
- Hires and mentor's all new employees while also demonstrating the best methods for serving clients
- Resolved service, pricing and technical problems for customers by asking clear and specific questions
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Trained and mentored new employees to maximize team performance.
Hostess, Server
8 Months- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant
- Organized special events in the restaurant, including receptions, promotions and corporate luncheons
- Managed closing duties, including restocking items and reconciling cash drawer
Banquet Coordinator
1 Year 1 Month- Interacted positively with customers while promoting hotel facilities and services
- Led and directed team members on effective methods, operations and procedures
- Conducted timely performance evaluations for all front of house staff
- Developed and maintained positive working relationships with others to reach business goals
- Managed high call volume with tact and professionalism
- Accurately documented, researched and resolved customer service issues
Hostess/Server
1 Year 1 Month- Updated team members about changes in hotel products, services, pricing and policies
- Increased hotel revenue, profits and market share through hotel restaurant
- Processed numerous reservations upon request
- Resolved service-related problems in a timely manner
- Developed departmental objectives, work schedules, and policies
- Helped to plan and execute parties for more than 50 guests, including coordinating menus and preparing tables
Education
High School Diploma
- 3.85 GPA
- Coursework includes Sociology and Psychology
- Studied a foreign language
- Honor Roll
Skills
Hospitality Industry Knowledge
Excellent Communication Skills
Customer Service-Oriented
Staff Management
POS Systems Expert
Accurate and Detailed
TIPS Certified
Mixology Techniques
Extensive Liquor
Beer and Wine Knowledge
Training and Mentoring
Timeline
Lead Bartender/Server
Captain Eddie’s Seafood Restaurant
03.2025 - CurrentRead More
Lead Bartender
The Frontier Club
08.2023 - 03.2025Read More
Inside Sales Representative
Manko Window Systems
02.2023 - 08.2024Read More
Bartender
Sage Hospitality Hotel Clio
08.2022 - 08.2023Read More
Bartender, Server
Slattery's Irish Pub
03.2022 - 08.2022Read More
Food Service Specialist, Bartender, Shift Manager
Legends of Aurora Sports Grill
05.2016 - 06.2022Read More
Hostess, Server
Carrabba's Italian Grill
08.2015 - 04.2016Read More
Banquet Coordinator
Shadowland on Silver Beach
07.2014 - 08.2015Read More
Hostess/Server
Bistro On The Boulevard
07.2014 - 08.2015Read More
St. Joseph High School
High School Diploma
Read More