

Results-driven Professional with extensive experience in setting priorities, mentoring team members, facilitating team communication, streamlining organizational processes, and meeting deadlines. Substantial experience in prioritizing customer experience, maintaining documentation, managing projects, analyzing payroll information, and accommodating special needs. Ability to think quickly and efficiently to meet operational objectives, and adapt rapidly to the ever-changing demands of a fast-paced, dynamic environment. Equipped with exceptional work ethic, proven track record of reliability, and unwavering commitment to surpassing challenges and exceeding expectations.
· Balance responsibilities such as childcare, educational support, and household management to create a structured and nurturing environment.
· Implement system improvements including information management and filing systems to increase efficiency.
· Manage schedules, coordinating appointments, and facilitating communication between family members and external parties.
· Provide oversight of all household activities and procedures, ensuring the timely, high-quality completion of tasks.
· Delegated and monitored clerical and administrative tasks to increase workflow and ensure regulatory compliance.
· Checked payroll information for accuracy, ensured all relevant paperwork was in order, and updated wage adjustments.
· Successfully facilitated all communication of company or division-wide initiatives, events, and employee recognitions.
· Worked with all levels of management to ensure that appropriate processes were established and documented.
· Strategically managed schedules, organized office functions, and improved office operations/efficiency by over 20%.
· Monitored client responses to intervention strategies through continuous observation and data collection methods.
· Implemented proactive strategies for reducing challenging behaviors while collaborating with cross-functional teams.
· Spearheaded the sorting and filing procedures for important documents to ensure an organized and clean environment.
· Provided a safe and supportive environment for clients and family members while also maintaining strict confidentiality.
· Collected and recorded data on client behavior, carried out clinical assessments, and attended training workshops.
· Processed orders accurately, consistently met customer’s needs, and followed guidelines to ensure goals were met.
· Prepared drinks for guests, served food, and aided servers with table preparations, rearrangements, and sanitation.
· Communicated effectively with customers, co-workers, and managers to create a safe and enjoyable work environment.
· Efficiently developed new strategies to drive sales through current customer relationships and positive interactions.
Streamlining Organizational Processes
Facilitating Team Communication
Training & Mentoring Team Members
Analyzing Payroll & Benefit Information
Meeting Deadlines & Managing Projects
Meeting Strict Deadlines
Increasing Operational Efficiencies
Prioritizing Customer Experience
Overseeing Calendars & Schedules
Accommodating Special Needs