Julianna Inpravong
Nipomo,CA
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Doc Burnstein's Ice Cream Lab
Santa Maria, CA
06.2021 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Caregiver
Czarina Taylor
Oceano, CA
05.2021 - 08.2021
- Transported individual to activities, appointments and shopping trips.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Planned and guided age-appropriate tasks like reading and mathematics.
Shift Lead
Doc Burnstein's Ice Cream Lab
Arroyo Grande , CA
02.2019 - 06.2021
- Arroyo Grande — Shift Lead
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
Associate's Degree - Math And Science
Allan Hancock College
Santa Maria 12.2021
Diploma -
Nipomo High School
Nipomo, CA06.2018
Skills
- Time Management
- Providing Excellent Customer Service
- Cash Handling
- Directing Team Members
- Orientating and Training
- Scheduling and Coordinating
- Food Safety and Quality
- Recruiting and Interviewing
Timeline
Assistant Manager
Doc Burnstein's Ice Cream Lab
06.2021 - Current
Caregiver
Czarina Taylor
05.2021 - 08.2021
Shift Lead
Doc Burnstein's Ice Cream Lab
02.2019 - 06.2021
Associate's Degree - Math And Science
Allan Hancock College
Diploma -
Nipomo High School
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