Julianna Jones

• Developed and executed promotional plans to drive foot traffic and increase revenue.
• Managed scheduling and labor costs, aligning staffing with business needs for peak hours.
• Ensured compliance with company policies, safety standards, and loss prevention initiatives.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Rotated merchandise and displays to feature new products and promotions.
• Approved regular payroll submissions for employees.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Im able to bring in super high end content for Bands, Brands, Record labels, and fans!

I know many don't see social media as a thing to be placed on a resume, but I feel that my online presence has only brought more strengths into the world of promoting, persuading new clients, customers, etc.

I've worked with huge artists, as well as upcoming show stoppers.

• Led daily store operations ensuring exceptional customer service and efficient workflow.
• Trained and mentored staff to enhance team performance and operational efficiency.
• Implemented visual merchandising strategies to maximize product presentation and sales impact.
• Analyzed sales trends to optimize inventory management and product assortment.
• Conducted regular staff meetings to communicate goals, provide feedback, and foster teamwork.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

• Supervised daily operations, ensuring adherence to company standards and policies.
• Trained and mentored team members on service excellence and product knowledge.
• Managed inventory levels, reducing waste through improved stock management practices.
• Enhanced customer experience by addressing feedback and resolving issues promptly.