Julianna Mckenzie
Racine,WI
Summary
Recent graduate with an Associate of Applied Science in Human Resource Management and experience in leadership, employee management, customer service, and workplace operations. Skilled in employee scheduling, training, communication, and addressing workplace concerns. Organized and motivated professional seeking to begin a career in Human Resources and apply my education and leadership experience to support employees and organizational goals.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Sam and Will’s Pizzeria and Pub
Racine, WI
06.2025 - Current
- Supervise and support daily operations while providing leadership and guidance to employees.
- Manage and create employee scheduling based on staffing and business needs.
- Training and onboarding new employees to align with job expectations and company policies.
- Oversaw the corrective action process, address attendance, performance, and workplace concerns while maintaining a professional work environment.
Certified Nursing Assistant
Aurora Medical Center
Mt. Pleasant, WI
01.2024 - 05.2025
- Provided compassionate care to patients while communicating effectively with patients, families, nurses, and other healthcare professionals.
- Collaborated with nurses and interdisciplinary teams to support patient needs and maintain a safe, organized environment.
- Maintained accurate documentation and handled confidential patient information in accordance with privacy and facility policies.
TOM Agent
Educators Credit Union
Racine, WI
05.2022 - 01.2024
- Assisted members with banking transactions and account needs through an interactive teller machine.
- Handled sensitive financial and personal information while maintaining confidentiality and accuracy.
- Communicated effectively with members to assist with account inquiries, transactions, and general banking needs.
- Followed policies and procedures to ensure accurate transactions and compliance with credit union standards.
Education
Associate of Applied Science - Human Resource Management
Gateway Technical College
Kenosha, WIHighschool Diploma - General Studies
J.I. Case High School
Mt Pleasant, WISkills
- Leadership and Supervision
- Decision-making
- Problem Solving
- Conflict Resolution
- Communication
- Customer Service
- Team management
- Critical Thinking
Timeline
Assistant Manager
Sam and Will’s Pizzeria and Pub
06.2025 - Current
Certified Nursing Assistant
Aurora Medical Center
01.2024 - 05.2025
TOM Agent
Educators Credit Union
05.2022 - 01.2024
Highschool Diploma - General Studies
J.I. Case High School
Associate of Applied Science - Human Resource Management
Gateway Technical College