Julianna Miller
Johnson City,TN
Summary
Demonstrates strong organizational skills and a commitment to professional development, ensuring adherence to legal standards and fostering cooperative relationships with law enforcement. Professional in criminal justice field with proficiency in client supervision and rehabilitation. Proven impact in reducing recidivism through tailored support and intervention programs. Reliable team collaborator focused on achieving results and adapting to changing needs, skilled in risk assessment and case management. Results-driven professional with history of effectively managing caseloads and fostering positive behavioral changes. Strong focus on team collaboration and adaptability, ensuring reliable support for colleagues and clients. Skilled in conflict resolution, case management, and maintaining compliance with legal standards. Known for strong interpersonal skills and firm commitment to ethical practices.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Probation Officer
Tennessee Department Of Corrections
07.2022 - Current
- Maintained compliance with all legal statutes, policies and procedures.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic standards and case management software systems.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Participated in ongoing professional development opportunities to stay current on best practices in the field of community corrections.
- Ensured compliance with court-ordered sanctions by closely monitoring probationers' adherence to conditions of release.
- Enhanced offender rehabilitation by developing and implementing comprehensive case management plans.
Shift Manager
Auntie Anne's Pretzels
11.2018 - 06.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
Line Worker/Trainer
Jasons Deli
04.2016 - 11.2018
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
Education
Bachelor of Science - Criminal Justice And General Psychology
East Tennessee State University
Johnson City, TN05.2022
Skills
- Report Writing
- Case Management
- Interstate Compact familiarity
- Problem-solving abilities
- Organizational Skills
- Critical Thinking
- Courtroom Testimony
Certification
- First Aid Certification - American Red Cross or American Heart Association.
- Firearms Proficiency Certification
Timeline
Probation Officer
Tennessee Department Of Corrections
07.2022 - Current
Shift Manager
Auntie Anne's Pretzels
11.2018 - 06.2022
Line Worker/Trainer
Jasons Deli
04.2016 - 11.2018
- First Aid Certification - American Red Cross or American Heart Association.
- Firearms Proficiency Certification
Bachelor of Science - Criminal Justice And General Psychology
East Tennessee State University
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