Julianna Reyes
Twin Spring Farm Day Camp
PHILADELPHIA,PA
2
Languages
7
years of professional experience
Enthusiastic team player with a versatile background in camp activities and customer service. Known for exceptional problem-solving skills and the ability to create engaging environments that promote teamwork and collaboration.
Work History
Board Games Specialist
2 Months- Led and supervised daily board game activities for children, creating a fun, inclusive, and engaging camp environment.
- Taught campers the rules and strategies of a variety of board and card games, adapting instruction to different ages and skill levels.
- Organized tournaments, team competitions, and group activities to encourage teamwork, communication, and friendly competition.
- Managed groups of campers while maintaining a safe, positive, and respectful environment.
- Developed creative games and activities to keep campers engaged and encourage problem-solving and critical thinking.
- Resolved conflicts between campers and promoted sportsmanship, cooperation, and positive peer interactions.
- Collaborated with fellow camp staff to plan and coordinate daily programming and special camp events.
- Demonstrated strong leadership, communication, organization, and problem-solving skills while working in a fast-paced camp setting.
Server/Food Runner
3 Years- Delivered exceptional customer service in high-pressure environments, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order taking and accurate delivery of food and beverages.
- Collaborated with kitchen staff to streamline food preparation processes, improving overall service speed.
- Trained new servers on menu knowledge, service protocols, and point-of-sale systems for operational excellence.
- Implemented upselling techniques to boost sales and promote daily specials through effective communication with guests.
- Resolved customer complaints promptly, maintaining a positive dining experience and fostering repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Junior Camp Counselor
2 Years 2 Months- Supervised daily activities, ensuring safety and enjoyment for campers.
- Facilitated engaging group games that promoted teamwork and communication skills.
- Monitored camper behavior, providing guidance and support to resolve conflicts.
- Assisted in planning and organizing camp events to enhance camper experience.
- Collaborated with counselors to develop and implement structured schedules.
- Maintained high levels of energy and enthusiasm throughout long days filled with various activities, ensuring consistent engagement from all participants.
- Promoted a safe and inclusive environment for all campers through effective supervision and conflict resolution strategies.
- Reinforced positive behavior among campers through consistent praise and recognition of individual accomplishments while also addressing any inappropriate actions in a constructive manner.
- Utilized creative problem-solving techniques when faced with challenges or unexpected situations during the camp season.
Cashier
1 Year 1 Month- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and best practices.
Hostess/Server/Food Runner
2 Years 5 Months- Managed the reservation system to optimize seating arrangements and minimize wait times.
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Coordinated with kitchen and wait staff to facilitate smooth service flow during peak hours.
- Trained new hostesses on customer service standards and operational procedures.
Education
High School Diploma
- Elected Captain of Varsity Field Hockey
- Elected Captain of Varsity Lacrosse
- Elected Captain of Varsity Unified Bocce
- Varsity Girl's Basketball Manager
BBA - Political Science
- Founder's Tuition Scholarship Recipient
Skills
Game strategy development
Event planning
Camp activity coordination
Expert problem solving
Critical thinking
Conflict resolution
Team collaboration
Organizational skills
Effective communication
Customer relations
Multitasking
Knowledge transfer
Idea generation
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Board Games Specialist
Twin Spring Farm Day Camp
06.2026 - 08.2026Read More
Server/Food Runner
King's Corner Public House
05.2023 - 05.2026Read More
Cashier
J-Town Market & Eatery
03.2023 - 04.2024Read More
Junior Camp Counselor
Twin Spring Farm Day Camp
06.2022 - 08.2024Read More
Hostess/Server/Food Runner
Lilly's Indian Cusine
01.2020 - 06.2022Read More
Jenkintown High School
High School Diploma
Read More
Temple University
BBA from Political Science
Read More