Experienced customer service professional with a strong track record at Denio's Roseville Farmers Market & Swap Meet. Proficient in cash register operation and active listening, consistently resolving customer concerns and boosting satisfaction. Known for maintaining an orderly checkout area and contributing to a collaborative team environment, ensuring a smooth and enjoyable shopping experience for every customer.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Denio's Roseville Farmers Market & Swap Meet
05.2022 - 08.2024
Customer Interaction:
Greet customers with a friendly attitude, providing excellent service throughout their shopping experience.
Transaction Handling:
Accurately and efficiently scan items, process payments, issue receipts, and provide correct change. Handle cash, credit, and debit card transactions.
Customer Assistance:
Assist customers with locating products, resolving complaints, or directing them to the appropriate department or manager.
Safety & Security:
Monitor for any suspicious behavior or potential security concerns during transactions and report to management as needed.
Maintain Checkout Area:
Ensure the cash register area is clean, organized, and fully stocked with necessary supplies (bags, receipt paper, etc.).
Education
High School Diploma -
Gateway Community Charters School
McClellan Park, CA
Skills
Verbal Communication: Ability to clearly and politely communicate with customers, colleagues, and management
Active Listening: Understanding customer needs and concerns by listening carefully and responding appropriately
Problem Solving: Ability to resolve customer issues or concerns quickly and efficiently, ensuring satisfaction
Empathy: Understanding and addressing customer needs with a positive attitude
Basic Arithmetic: Ability to accurately calculate prices, handle cash, make change, and process transactions
Attention to Detail: Ensuring the accuracy of transactions, including discounts, pricing, and change given
Accuracy with Money: Ability to manage cash, process payments, and perform cash register duties without error
Cash Register Operation: Familiarity with using POS (Point of Sale) systems and processing different forms of payment (cash, card, mobile payments)