Julianna Tongco
Des Moines
Summary
Detail-oriented and reliable professional with experience in both healthcare and customer service. Currently working as a Sterile Processing Technician, skilled in maintaining surgical instruments, ensuring compliance with strict sterilization standards, and supporting smooth clinical operations. Previously worked in a fast-paced boba shop environment, developing strong customer service, multitasking, and teamwork skills. Brings a strong work ethic, adaptability, and commitment to delivering safe, efficient, and quality results. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Sterile Processing Technician
MercyOne Des Moines Medical Center
10.2022 - Current
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Assisted in sterilization of surgical instruments using autoclave and other sterilization methods
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
Boba Barista
Shaking Boba
05.2023 - 09.2023
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Ensured high standards of cleanliness and organization throughout the workspace.
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
Education
High School Diploma -
Carlisle High School
Carlisle, IA05.2022
Skills
- Problem-solving
- Organization
- Time-management
- Communication
- Teamwork
Timeline
Boba Barista
Shaking Boba
05.2023 - 09.2023
Sterile Processing Technician
MercyOne Des Moines Medical Center
10.2022 - Current
High School Diploma -
Carlisle High School
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