Summary
Work History
Education
Skills
Timeline
background-images

Julianna Wong

San Jose,CA

Summary

Dynamic Sales Associate with proven expertise at Spirit Halloween, excelling in customer service and cash handling accuracy. Recognized for boosting customer satisfaction and sales through effective product recommendations and engaging displays. Strong teamwork and problem-solving skills contributed to a welcoming shopping environment, enhancing overall store performance.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Work History

Sales Associate

Spirit Halloween
09.2025 - Current
  • Assisted customers in product selection and provided excellent service to enhance shopping experience.
  • Maintained visual merchandising standards to promote seasonal displays and increase product visibility.
  • Operated point-of-sale system efficiently, processing transactions and managing cash register functions.
  • Collaborated with team members to ensure stock levels were maintained and merchandise was replenished promptly.
  • I have experience working as a cashier and am very good at interacting with people, assisting customers and ensuring their satisfaction.
  • Educated customers on store promotions and Halloween products, boosting engagement and satisfaction levels.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.

Education

High School Diploma -

Pioneer Highschool
San Jose, CA
05-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling accuracy
  • Sales expertise
  • Product sales
  • Merchandise display
  • Product recommendations
  • Order processing

Timeline

Sales Associate

Spirit Halloween
09.2025 - Current

High School Diploma -

Pioneer Highschool
Julianna Wong