Julianna Riddle

Home maker and care taker to children while enrolled full time at McNeese State University. Graduated with bachelor's degree in Criminal Justice maintaining a 3.9 GPA.

• Trained and mentored team members on customer service best practices and sales techniques.
• Supervised daily cash operations, ensuring accurate transactions and balanced registers.

• Regularly checked on guests to ensure satisfaction with each food course and beverages.
• Correctly calculated charges, issued bills and collected payments.
• Delivered exceptional, friendly and fast service.

• Substituted for preschool teacher.
• Implemented behavior management strategies to promote positive interactions among children between babies and preschoolers.
• Supervised daily activities to ensure a safe and engaging environment for children.
• Developed age-appropriate lesson plans that promoted cognitive and social development.
• Collaborated with parents to address children's needs and foster communication.

• Attended team meetings each month to voice concerns and offer constructive feedback to others.
• Maintained friendly and professional customer interactions.
• Worked as a team member performing cashier duties, product assistance and cleaning.
• Answered customers' questions and addressed problems and complaints in person and via phone.

• Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Responded to inquiries from potential customers via email and telephone.
• Finalized documentation for purchase receipts, vehicle registrations and dealer files.