Julianne Benedetto
Ames
Summary
Dynamic hospitality professional with extensive experience at Buffalo Wild Wings, excelling in customer service and team collaboration. Proven ability to resolve conflicts and enhance guest experiences, while maintaining a clean and organized environment. Skilled in time management and conversant in ASL, fostering positive relationships with diverse clientele.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Buffalo Wild Wings
Ames
10.2023 - Current
- Maintained cleanliness and organization of the bar area throughout shifts.
- Engaged with customers to provide friendly and prompt service.
- Adhered to all safety and health regulations while serving drinks.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Server
Buffalo Wild Wings
Ames
10.2023 - Current
- Provided exceptional customer service to enhance dining experiences.
- Assisted in training new servers on menu items and service standards.
- Handled customer inquiries and resolved issues promptly and professionally.
- Supported team members during peak hours to maintain service flow.
- Took orders from customers accurately and in a timely manner.
Babysitter
Michelle Distefano
Huntington
05.2020 - 05.2022
- Supervised children during playtime and activities.
- Prepared nutritious meals and snacks for children.
- Organized educational games to promote learning and development.
- Communicated regularly with parents about daily activities and behavior.
- Maintained a safe and clean environment for children to play in.
- Managed daily schedules, including nap times and outings.
- Developed positive relationships with children to encourage trust and cooperation.
Education
Associate of Applied Science - Nursing
Des Moines Area Community College
Ankeny, IA05-2027
High School Diploma -
Commack High School
Commack, NY05-2022
Skills
- Patient care
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Learning adaptability
- Conversant in ASL
- Engaging personality
- Handling difficult customers
- Hospitality service expertise
Certification
- Certified Nursing Assistant
- CPR Certified
- Mandated Reporter
Timeline
Bartender
Buffalo Wild Wings
10.2023 - Current
Server
Buffalo Wild Wings
10.2023 - Current
Babysitter
Michelle Distefano
05.2020 - 05.2022
Associate of Applied Science - Nursing
Des Moines Area Community College
High School Diploma -
Commack High School