Julianne Howard

Maintain overall cleanliness and organization of the back of house.

Feed dogs according to owner's instructions.

Ensure all dogs have an appropriately sized suite, cot, and water bowl.

Perform entrance and exit exams as well as temperament tests.

Assist in transporting dogs from one location to another in the resort.

Train, supervise, and coach back of house associates.

Administer medication, perform walkthroughs, and ensure communication with clients remains open and thorough.

Oversee daily operations, ensuring safety, accuracy, and efficiency.

Manage staff's responsibilities and needs, providing coaching conversations when necessary.

Built relationships with clients and their dogs in order to develop the best personalized curriculum for their specific needs.

Led group classes of different skill levels.

Made follow up calls to check on dog's progress and offer continued support if needed.

Made recommendations on training products and tools.

Fed, cleaned, and medicated all pets in the store.

Booked boarding, grooming, training, and daycare appointments.

Ensured all vaccination records were up to date.

Oversaw duties of all employees and worked within each station to ensure efficiency and positive employee relationships.

Administered medications.

Cleaned the facility.

Managed daycare groups.

Bathed and trimmed dog's nails for departure.

Created appointments for surgeries.

Gave recommendations on payment and solutions to post-operative complications.

Ensured all paperwork was received and filed.

Explained surgery before and aftercare, including all medications.

Cleaned kennels.

Trained with veterinary technicians.

Managed daycare groups.

Cleaned the facility.

Fed and medicated all dogs.

Bathed dogs for departure.