Julianne LeClerc
Sterling Heights,MI
Summary
Hardworking student; passionate about delivering exceptional customer service to promote loyal business. Pleasant demeanor and well problem-solving skills. Dedicated to helping others and finding lasting solutions to customer problems.
Overview
4
4
years of professional experience
Work History
Student Food Service Assistant
Brody Dining Hall
East Lansing, MI
10.2023 - Current
- Provided customer service to students and faculty in the cafeteria.
- Maintained cleanliness of kitchen area at all times including counters, floors, dishes and utensils.
- Assisted in serving meals to customers according to established portion sizes.
- Monitored inventory levels of supplies and equipment used in the food service department.
- Followed health regulations when handling and storing food products.
- Ensured that all safety protocols were followed while working with kitchen equipment.
- Rotated stock items in order to maintain freshness of products.
Server
Madhouse Bar & Grill
Madison Heights, MI
11.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Cashier
Great Lakes Ace Hardware
Warren, MI
06.2020 - 08.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor of Science - Psychology
Michigan State University
East Lansing, MI05-2026
High School Diploma -
Sterling Heights High School
Sterling Heights, MI06-2022
Skills
- Guest and client satisfaction
- Cleaning and sanitizing
- Communications
- Food safety knowledge
- Waste Reduction
- Food Preparation
- Sanitation Procedures
- Excellent customer service
Timeline
Student Food Service Assistant
Brody Dining Hall
10.2023 - Current
Server
Madhouse Bar & Grill
11.2021 - Current
Cashier
Great Lakes Ace Hardware
06.2020 - 08.2022
Bachelor of Science - Psychology
Michigan State University
High School Diploma -
Sterling Heights High School
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