Julianne Mathews
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Co Head Coach
Allendale Board Of Recreation
Allendale, NJ
09.2021 - Current
- Collaborated with co coach to best coach and inform our volleyball players on how to play the game
- Coached grade levels 5-8 in the sport
- Brought ideas on sportsmanship, healthy habits, as well as volleyball skills.
Summer Recreation Director
Hawthorne Borough
Hawthorne, NJ
06.2021 - Current
- Summer camp director for grade levels 1-4
- Provided clear instruction to counselors to deliver fun and maintain safety within their respective groups.
- Planned activities and crafts daily.
- Oversee counselors for each group, give feedback throughout the summer.
- Keep track of planned trips and the corresponding money.
Customer Experience Manager
Michaels
Wayne, NJ
07.2020 - Current
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
- Assist with the onboarding of new Team Members
- Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
- Serve as Manager on Duty (MOD)
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
- Acknowledge customers, help locate the product and provide solutions
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Manage and execute the shrink and safety programs
- Cross train in Custom Framing selling and production
- In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Head Volleyball Coach
Boys And Girls Club Of Hawthorne
Hawthorne, NJ
09.2007 - Current
- Seasonal clinic coach for grades 5-8 for girls.
- Developed strong relationships with players, fostering teamwork and communication on and off the court.
- Brought in activities that would promote healthy habits, sportsmanship, as well as skills for volleyball
Summer Recreation Assistant Director
Hawthorne Borough
Hawthorne, NJ
06.2013 - 06.2019
- Assistant for summer camp for grade leves 1-8
- Assisted the camp director in maintaining safety and delivering fun activities for all grade levels.
- Kept track of weekly field trips and corresponding money for each group.
Education
Liberal Arts
Bergen Community College
Paramus, NJHigh School Diploma -
Hawthorne High School
Hawthorne, NJ06.2007
Skills
- Task Delegation
- Personable and friendly
- Team Development
- Innovative thinking
- Staff Development
- Attention to Detail
- Schedule Coordination
- Operations Management
- Sound Judgment
- Building Relationships
- Customer Service
- Team motivation
Languages
American Sign Language
Limited Working
Timeline
Co Head Coach
Allendale Board Of Recreation
09.2021 - Current
Summer Recreation Director
Hawthorne Borough
06.2021 - Current
Customer Experience Manager
Michaels
07.2020 - Current
Summer Recreation Assistant Director
Hawthorne Borough
06.2013 - 06.2019
Head Volleyball Coach
Boys And Girls Club Of Hawthorne
09.2007 - Current
Liberal Arts
Bergen Community College
High School Diploma -
Hawthorne High School
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