Microsoft Office
Julianne Selke
Administrator
Seattle,WA
Summary
Proactive and enthusiastic executive assistant who has over eight years experience in customer satisfaction and six years experience in supporting small business owners in a hyper-growth environment. Driven and motivated to help organizations thrive. Quick learner who exceeds expectations.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Office and Member Services Coordinator
Junior League of Seattle
Seattle, WA
07.2019 - Current
- Assists customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge
- Conducts in-depth troubleshooting of O365 and our organization management software problems and employee concerns and recommended corrective actions to resolve issues.
- Refined the bulk mailing process, reducing mailing costs by 40%
- Books travel and manages logistics for leadership team and Board of Directors
- Handles internal logistics including scheduling, organizing on-site meetings, events and trainings
- Investigates and resolves accounting, service and delivery concerns
- Interpreted management directives to define and document administrative staff processes.
General Manager
AJ's On Hanover
Baltimore, MD
09.2018 - 03.2019
- Organized the successful opening of a new restaurant
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
- Maximized efficiency by coaching and mentoring 30 personnel on hospitality and service principles, industry practices, company procedures and the Open Table system.
Executive Assistant
Alex Samets
Baltimore, MD
07.2018 - 03.2019
- Ensured timely communications and handling confidential information.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Worked with senior management to initiate new projects and assist in various processes.
- Assisted in the successful opening of a new psychotherapy practice
Education
Associate of Science - Computer Science
Seattle Central College
Seattle, WA 08.2019 - Current
Skills
MS Office Proficiency
Software
Google Workspace
Certification
TEFL Certificate (08/2020 - Present)
Interests
Foreign Languages
Community Involvement
Classical Piano
Coding
Astronomy and Physics
Timeline
Associate of Science - Computer Science
Seattle Central College
08.2019 - Current
Office and Member Services Coordinator
Junior League of Seattle
07.2019 - Current
General Manager
AJ's On Hanover
09.2018 - 03.2019
Executive Assistant
Alex Samets
07.2018 - 03.2019
TEFL Certificate (08/2020 - Present)
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