Julianne Tottle
Brentwood,CA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
11
11
years of professional experience
Work History
Preschool Teacher
Contra Costa Christian School
Walnut Creek, California
08.2023 - 08.2027
- Implemented age-appropriate curriculum to foster child development.
- Provided a safe and nurturing classroom environment for children.
- Collaborated with parents to support children's educational needs.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Teacher Aide
All God's Children Christian School
Discovery Bay, California
05.2021 - 07.2023
- Supported teachers in classroom management and instructional activities.
- Supervised students during indoor and outdoor activities to ensure safety.
- Assisted teachers in classroom management and student engagement activities.
- Supported individual student needs through personalized learning strategies and resources.
- Prepared instructional materials and organized classroom supplies for daily lessons.
Barista
Starbucks, Barista
Discovery Bay, California
07.2016 - 05.2021
- Provided exceptional customer service, strengthening customer loyalty and repeat business.
- Crafted high-quality beverages, enhancing customer satisfaction through adherence to standardized recipes.
- Operated cash register, processing transactions and managing cash accurately.
- Worked with team members to create a supportive work environment, improving team morale.
Education
Bachelor of Science - Marketing
Grand Canyon University
Phoenix, AZ12-2020
Skills
- Customer service
- Time management
- Team collaboration
- Effective communication
- Adaptability
Timeline
Preschool Teacher
Contra Costa Christian School
08.2023 - 08.2027
Teacher Aide
All God's Children Christian School
05.2021 - 07.2023
Barista
Starbucks, Barista
07.2016 - 05.2021
Bachelor of Science - Marketing
Grand Canyon University