JULIA ORNELAS
Tustin,CA
Summary
Accomplished Employee Engagement Specialists with a proven track record at Volt Workforce Solutions, bilingual and proficient with program applications. Excelled in streamlining onboarding processes and enhancing payroll accuracy, demonstrating exceptional multitasking and detail-oriented capabilities. Skilled in fostering team collaboration while independently driving project success.
Overview
18
18
years of professional experience
Work History
Employee Engagement Specialist
Volt Workforce Solutions
Costa Mesa, CA
07.2017 - Current
- Meeting, greeting, and pre-screening new hires, contingent workers and walk-ins to provide information on available jobs
- Support with onboarding applications and backgrounds
- Compile candidate’s information as needed to clear background and onboarding contingencies.
- Assist with I-9 verifications and processing E-verify
- Order clinic drug screens and physicals to meet customers guidelines and job requirements
- Review and monitor payroll reports on a weekly basis to ensure employees are paid on time
- Submit sick pay, hour adjustments, rate adjustments, termination checks and stop payments to meet deadlines
- Respond to any payroll related issues and requests that needed immediate attention through proactive communications
- Work on projects as requested.
- Developed efficient processes for managing branch operations, including scheduling staff and ordering supplies.
- Enforced branch compliance with audit and regulatory procedures.
DEFAULT SPECIALIST
US BANK
01.2013 - 02.2015
- Verified current and past due accounts
- Worked on incoming and outgoing calls
- Reconciled, reviewed, and verified customers account information
- Processed mortgage payments
- Advised on default programs available based on loan types and state laws
- Processed, reviewed and faxed reports
Account Manager
The Bill Coach, INC
03.2008 - 01.2013
- Processed and activated new applications
- Verified and confirmed financial and personal information
- Updated, corrected and changed customer data as needed onto computer program
- Completed and verified application through our recorded line
- Compiled and processed information as needed for application approvals
- Finalized applications, printed reports and transferred calls to third party verification line for final approval.
Education
High School Diploma -
Century High School
Santa Ana06-1994
Skills
- Oral and Written Communications
- Bilingual
- Fluent in Spanish
- Multitasker
- Detail oriented
- Proficient with computers
- Program applications
- Office equipment
- Phone etiquette
- Work well individually or in a team-oriented environment
Timeline
Employee Engagement Specialist
Volt Workforce Solutions
07.2017 - Current
DEFAULT SPECIALIST
US BANK
01.2013 - 02.2015
Account Manager
The Bill Coach, INC
03.2008 - 01.2013
High School Diploma -
Century High School