Julibeth Bonilla Pabon
Ocean Springs,MS
Summary
Reliable and competent Dental Assistant professional with exceptional data entry and customer service skills.
Overview
6
6
years of professional experience
Work History
Dental Assistant
Dental Clinic
02.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Dental Assistant
Dental Clinic
10.2019 - 01.2023
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
Customer Service Representative
Results Companies
01.2018 - 07.2018
- Managed high call volume, consistently maintaining a professional demeanor and prioritizing customers'' needs.
- Responded to customer requests for products, services, and company information.
- Navigated multiple systems simultaneously for efficient information retrieval during live calls with customers.
- Updated account information to maintain customer records.
- Tracked customer service cases and updated service software with customer information.
Education
Associate Degree - Dental Assisting
Blue Cliff College - Gulfport
Gulfport, MS11.2019
High School Diploma -
PJ Education School
Puerto Rico05.2018
Skills
- HIPAA Compliance Understanding
- Data Entry
- Call center experience
- Payment Processing
- Microsoft Outlook
- Documentation
- Microsoft Office Suite
- Microsoft PowerPoint
- Paperwork Processing
- Bilingual in Spanish and English
Languages
Spanish
Native or Bilingual
Timeline
Dental Assistant
Dental Clinic
02.2023 - Current
Dental Assistant
Dental Clinic
10.2019 - 01.2023
Customer Service Representative
Results Companies
01.2018 - 07.2018
Associate Degree - Dental Assisting
Blue Cliff College - Gulfport
High School Diploma -
PJ Education School