JULIE A. PEREZ
Mesa,AZ
Summary
As an experienced healthcare professional for more than twenty years, I would like to use my clinical and administrative knowledge to achieve your company's goals. I will strive to provide excellent customer service to your clients and community at State Farm. With great interpersonal skills I am highly motivated to succeed in a collaborative environment. Along with PIP/MPC Claims Specialist experience, I have excellent time management, critical thinking, organization, and attention to detail, I am confident my background and experience will be a great fit for the Medical Resource Consultant position.
Overview
23
23
years of professional experience
Work History
Claims Specialist – PIP/MPC Tier 2
State Farm Insurance
05.2025 - Current
- Review quality of claim handling in accordance with established guidelines
- Completes analytical reviews of claim handling to determine areas of opportunity to increase handler accuracy
- Collaborates with management, peers, and training partners to provide feedback and develop solutions to improve quality claim handling
- Analyzes and develops written correspondence related to quality claim handling results
- Applies highly specialized knowledge and understanding of Claims to complex assignments
Botox Coordinator
Gilbert Neurology
12.2021 - 09.2023
- Coordinate purchasing Botox, Myobloc, or Dysport from Specialty Pharm with Prior Authorizations
- Accurately schedule and monitor injection appointments under multiple providers.
- Assist with management of medical records related to the injection procedures to insurance and Specialty Pharmacy.
- Review ordering physician note and injection order to ensure accuracy and consistency.
Owner/Operator
Events By Jules
02.2009 - 12.2021
Front Office Manager
Southwest Cardiovascular Associates
05.2019 - 03.2020
- Coordinate Front Office responsibilities, Patient management.
- Check in/out patients, Scheduling, and Prior Authorization for all testing and procedures
Referral Coordinator
Banner Healthcare, Banner Health Center
01.2015 - 07.2015
- Prior Authorization, Insurance verification, Appeals and Denials
- Developed site Referral Department to support ten physicians.
- Employee of the Month
Patient Financial Specialist / Registration
Honor Health, Heuser Family Practice NOAH
05.2013 - 12.2014
- Schedule Patient, Insurance Verification, Payment processing, and Medical Records
- Cross Trained in Medical Records and developed training manual.
Radiological Technologist
Northern California Imaging
Oakland, California
06.2011 - 05.2012
- O.R
- Rotation, Level III Trauma center, Outpatient, and Inpatient X-rays, Angio rotation
Radiological Technologist
Queen of the Valley Hospital
Napa, California
02.2011 - 05.2011
- O.R
- Rotation, Level III Trauma center, Outpatient, and Inpatient X-rays, Angio rotation
Health Unit Coordinator, Shift Supervisor
John Muir Health, Walnut Creek Medical Center
06.2003 - 08.2006
- Emergency Department - Level II Trauma Center - Health Unit Coordinator, Shift Supervisor
Education
Bachelor of Art - Speech and Communication
San Francisco State University
San Francisco, CaliforniaEmergency Medical Technician - EMT
National College of Technical Instruction
Livermore, CaliforniaCertificate - Radiological Technologist
Gurnick Academy of Medical Arts
Concord, CaliforniaSkills
- Project Management
- Multi-Task and Event Coordination
- Excellent documentation and time management
- Strong written and verbal communication skills
- Process improvement
- Integrity and Transparency
Timeline
Claims Specialist – PIP/MPC Tier 2
State Farm Insurance
05.2025 - Current
Botox Coordinator
Gilbert Neurology
12.2021 - 09.2023
Front Office Manager
Southwest Cardiovascular Associates
05.2019 - 03.2020
Referral Coordinator
Banner Healthcare, Banner Health Center
01.2015 - 07.2015
Patient Financial Specialist / Registration
Honor Health, Heuser Family Practice NOAH
05.2013 - 12.2014
Radiological Technologist
Northern California Imaging
06.2011 - 05.2012
Radiological Technologist
Queen of the Valley Hospital
02.2011 - 05.2011
Owner/Operator
Events By Jules
02.2009 - 12.2021
Health Unit Coordinator, Shift Supervisor
John Muir Health, Walnut Creek Medical Center
06.2003 - 08.2006
Emergency Medical Technician - EMT
National College of Technical Instruction
Certificate - Radiological Technologist
Gurnick Academy of Medical Arts
Bachelor of Art - Speech and Communication
San Francisco State University