Julie Allen
Baldwinsville
Summary
Highly organized professional specializing in efficient scheduling processes and team collaboration. Proven ability to optimize schedules and enhance operational flow. Known for reliability and flexibility, ensuring seamless coordination even in dynamic environments. Key skills include time management, conflict resolution, and adaptability.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
St Joseph’s Health
07.2018 - Current
- Coordinated daily schedules for 90+ staff members, ensuring optimal coverage and productivity.
- Completed bi-weekly payroll for 90+ employees.
- Reduced staff overtime with effective shift planning and coordination.
- Enhanced staff morale by considering individual preferences and constraints when scheduling shifts.
- Collaborated with other schedulers across different departments to share best practices for efficient coordination methods throughout the organization.
- Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
- Improved resource allocation by regularly reviewing staff skills, availability, and workload distribution.
- Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
Patient Care Technician
St Joseph’s Health
12.2014 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Server
Applebee’s Neighborhood Bar, and Grill
04.2001 - 06.2022
- Accountable for maximizing sales while providing excellent customer service.
- Performs manager duties including multi-tasking and working in a fast-paced environment.
- Certified as an Expert Trainer.
Medical Assistant
Ear Nose & Throat Associates of Syracuse
04.2007 - 12.2014
- Waiting Room Solutions
- Documented in the Electronic Medical Record
- Completed phlebotomy.
- Completed MRI and CT scheduling.
- Assisted with patient care including obtaining vital signs and medical histories.
- Assisted with surgical procedures.
- Completed Insurance Authorizations.
Education
Medical Assistant -
OCM BOCES
Liverpool, NY04.2007
Practical Nurse Program - undefined
OCM BOCES
Liverpool, NY10.2003
Skills
- Certified Phlebotomist
- BLS Certified
- Crisis Prevention Intervention
- Insurance Authorization
- Attention to detail
- Electrocardiogram (EKG) technician
- Microsoft Word
- Verbal and written communication
- Problem-solving
- Strong work ethic
- Time management skills
- Teamwork and collaboration
- Multi-tasking
- Excellent Customer Service
- EPIC documentation
Certification
- Certified Phlebotomist, National Phlebotomy Association - Landover, MD
- Practical Nurse Certification, OCM BOCES – Liverpool, NY
- Basic EKG Certification, OCM BOCES – Liverpool, NY
- Crisis Prevention Intervention, Crisis Prevention Institute -Milwaukee, WI
- Certified Basic Life Support, CPR St Joseph’s Health Hospital – Syracuse
Timeline
Scheduling Coordinator
St Joseph’s Health
07.2018 - Current
Patient Care Technician
St Joseph’s Health
12.2014 - Current
Medical Assistant
Ear Nose & Throat Associates of Syracuse
04.2007 - 12.2014
Server
Applebee’s Neighborhood Bar, and Grill
04.2001 - 06.2022
Practical Nurse Program - undefined
OCM BOCES
Medical Assistant -
OCM BOCES
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