JULIE ALONZO
Tailwind Concessions
Harlingen,TX
1
Certification
15
years of professional experience
Results-driven Kitchen Manager with a strong focus on inventory management, food safety, and team collaboration. Successfully streamlined kitchen processes, reducing waste and enhancing overall efficiency.
Work History
Kitchen Manager
7 Months- Supervised daily kitchen operations, ensuring adherence to health and safety standards.
- Managed inventory levels, implementing efficient ordering processes to reduce waste.
- Trained and mentored kitchen staff on food preparation techniques and equipment usage.
- Developed and maintained menus in alignment with seasonal offerings and customer preferences.
- Conducted regular quality control checks on food items to ensure freshness and presentation.
- Implemented cost-saving measures that improved overall kitchen profitability without compromising quality.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
- Enhanced kitchen efficiency by streamlining meal preparation processes.
- Implemented customer feedback system to gather insights and improve dining experience.
- Reduced food waste significantly, carefully managing inventory and implementing sustainability practices.
Shift Leader
8 Years- Supervised daily operations to ensure efficient service delivery and compliance with safety standards.
- Trained new team members on food safety protocols and customer service best practices.
- Managed inventory levels, ensuring product availability while minimizing waste through effective stock rotation.
- Coordinated staff schedules to optimize coverage during peak hours and special events.
- Monitored cash handling processes, ensuring accuracy in transactions and adherence to financial policies.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty among patrons.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Caregiver
5 Months- Assisted clients with daily living activities, promoting independence and dignity.
- Administered medications according to prescribed schedules, ensuring compliance and safety.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Developed and maintained positive relationships with clients and families, fostering trust and communication.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Lead Barista
6 Years 3 Months- Supervised daily operations to ensure high-quality beverage preparation and service.
- Trained and mentored junior baristas on customer service excellence and product knowledge.
- Implemented efficient workflow processes to enhance speed of service during peak hours.
- Developed seasonal beverage menus in collaboration with management to attract diverse clientele.
Education
GED
Skills
Multitasking and organization
Customer service
Food safety
Inventory management
Certification
TABC CERTIFICATE
FOOD HANDLER’S CERTIFICATIE
Timeline
Kitchen Manager
Tailwind Concessions
01.2026 - 08.2026Read More
Caregiver
Healthcare Unlimited
03.2023 - 08.2023Read More
Shift Leader
Tailwind Concessions
01.2018 - 01.2026Read More
Lead Barista
HMSHost
10.2011 - 01.2018Read More
San Benito High School
GED
Read More