EPIC
Julie Alston
Administrative Coordinator
Aiken,SC
Summary
Experienced with coordinating administrative functions to ensure smooth office operations. Utilizes organizational and communication skills to support executive teams and manage multiple priorities. Strong understanding of problem-solving and adaptability to new challenges.
Overview
23
23
years of professional experience
Work History
Tax Preparer
Rhodes-Murphy Income Tax Service
New Ellenton, South Carolina
01.2021 - 02.2025
- Manage approximately 15 incoming calls and walk-ins from customers per day. Respond to client inquiries about tax responsibilities.
- Assist senior-level tax professionals to enhance office efficiency.
- Analyze tax regulations and updated knowledge regularly to stay compliant with changes in tax laws.
- Prepare and file federal and state income tax returns for both individuals and small businesses, ensuring accuracy and compliance with current tax laws.
- Guide taxpayers on legal rights and responsibilities.
- Recommend tailored tax planning measures to reduce liabilities effectively.
Collections Coordinator
University Hospital (now Piedmont Augusta)
04.2002 - 03.2020
- Addressed escalated customer complaints professionally, ensuring adherence to compliance standards.
- Completed meticulous audits to ensure accuracy in account statements and resolve payment discrepancies.
- Collaborated with management to formalize internal workflows and procedures.
- Coordinated with legal department staff to oversee bankruptcy case management.
- Provided recommendations for enhancing efficiency in collections.
- Collaborated across departments to ensure timely status updates resolving customer issues.
- Guided team members on collections policies.
- Supported team members in resolving challenges.
- Prepared civil court legal documents, attended hearings to obtain judgments.
- Acted as Timekeeper overseeing timesheets of 11 employees.
Education
High School Diploma -
05.1996
Skills
Skilled in EPIC EHR
undefinedCertifications
- Annual Filing Season Program Participant (AFSP) - Internal Revenue Service 2021, 2022, 2024 Tax Years
- MOAB Training
- Leadership University
- Medical Terminology I
Software
Meditech
AS400
Kronos
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Tax Preparer - Rhodes-Murphy Income Tax Service
01.2021 - 02.2025
Collections Coordinator - University Hospital (now Piedmont Augusta)
04.2002 - 03.2020
American High School - High School Diploma,
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