Julie Arevalo
Rio Rancho
Summary
Safety management professional with proven history of enhancing workplace safety standards and fostering culture of safety compliance. Known for collaborative efforts with cross-functional teams to achieve safety goals and adapt to evolving safety challenges. Skilled in risk assessment and incident investigation, ensuring reliable and adaptable presence in dynamic environments.
Dynamic Front-End Supervisor with a proven track record of delivering exceptional customer service and support while consistently exceeding expectations. Quality-driven team player adept at financial management, task delegation, and maintaining pristine customer environments. Eager to leverage 9 years of retail experience to contribute to a role that offers long-term growth opportunities. Committed to fostering a positive shopping experience while driving team performance and operational excellence.
Overview
21
21
years of professional experience
Work History
Asset Protection & Safety Manager
Lowe's Home Centers, LLC
3500 NM Hwy 528 Albuquerque, NM 87114
02.2025 - 03.2026
- Developed and implemented safety training programs for employees to enhance compliance.
- Conducted regular safety audits to identify hazards and recommend corrective actions.
- Analyzed injury reports and safety data to drive continuous improvement initiatives.
- Mentored team members on best practices in workplace safety and risk management.
- Facilitated cross-departmental communication regarding safety standards and regulatory requirements.
- Facilitated training for 144 employees.
- Championed a positive safety culture by promoting employee involvement in health and safety initiatives.
- Established emergency response plans, ensuring preparedness in the event of a crisis or disaster.
- Coordinated facility inspections with external auditors to ensure adherence to industry best practices and regulatory requirements.
- Collaborated with law enforcement on investigations related to theft and fraud.
- Analyzed incident reports to identify trends and develop proactive measures.
- Trained and mentored staff on asset protection best practices and policies.
- Utilized surveillance systems to monitor high-risk areas and deter theft.
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
- Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
- Established clear performance metrics for asset protection personnel, fostering an environment of accountability and continuous improvement among team members.
- Improved inventory accuracy by overseeing regular cycle counts and addressing discrepancies in a timely manner.
- Evaluated existing security infrastructure, recommending upgrades or enhancements as necessary to maintain a robust defense against potential threats.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary, or theft.
- Created and maintained records of security incidents and investigations.
- Reviewed and updated store security policies and procedures.
Project Coordinator
Lowe's Home Centers, LLC
Remote
03.2021 - 02.2025
- Developed project plans outlining objectives, deliverables, and resource allocation.
- Coordinated project timelines and schedules to ensure timely completion of initiatives.
- Facilitated communication between departments, enhancing collaboration and project alignment.
- Managed documentation processes, ensuring accuracy and compliance with company standards.
- Monitored project progress and identified potential risks to mitigate issues proactively.
- Mentored junior team members on best practices in project management methodologies.
- Implemented process improvements that increased efficiency in project execution and reporting.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Responded to requests for information on materials to inquiring parties.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Negotiated contracts with vendors to secure cost-effective services and materials, positively impacting budget adherence.
Shift Leader
Walgreens
Albuquerque, New Mexico
10.2009 - 01.2021
- Allocated daily tasks to employees and monitored completion to ensure operational efficiency.
- Mentored team members on job techniques, enhancing skill development and performance.
- Trained new employees on company customer service policies and service level standards.
- Participated in monthly team meetings to voice concerns and provide constructive feedback, fostering a collaborative environment.
- Guaranteed positive customer experiences and resolved all customer complaints.
- Prevented store losses using awareness, attention to detail and integrity.
- Complied with all company safety procedures, policies and regulations to promote a safe working environment.
- Worked under strict deadlines and responded to service requests and emergency call-outs.
- Attended 4 team meetings each month to voice concerns and offer constructive feedback to others.
- Built and maintained effective relationships with peers and upper management.
- Informed customers about sales and promotions in a friendly and engaging manner.
- Expressed appreciation and invited customers to return to the store.
- Unloaded delivery trucks, organized stock on shelves, and assisted customers in retrieving merchandise.
- Cross-trained and provided back-up for other customer service representatives when needed.
- Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
- Stocked and rotated inventory regularly.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
- Maintained adequate cash supply in cash drawers in multiple checkout stations.
Store Manager
Papa Johns Pizza
Albuquerque, New Mexico
03.2005 - 01.2009
- Managed accounts payable, accounts receivable and payroll.
- Optimized profits by controlling food, beverage and labor costs on a daily basis.
- Ensured proper cleanliness was maintained in all areas of the bar and front of house.
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Counseled and disciplined staff when necessary.
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Built sales forecasts and schedules to reflected desired productivity targets.
Education
High School Diploma -
Eldorado High School
Albuquerque, NM05-1996
Skills
- Incident investigation
- Hazard assessment
- Safety program
- Policy implementation
- Training development
- Employee training
- Customer outreach
- Training programs
- Clerical support
- MS Office proficient
- Detail-oriented
- Resolution-oriented
- Team leadership
- Leadership development
- Dedicated team player
- Basic clerical knowledge
Timeline
Asset Protection & Safety Manager
Lowe's Home Centers, LLC
02.2025 - 03.2026
Project Coordinator
Lowe's Home Centers, LLC
03.2021 - 02.2025
Shift Leader
Walgreens
10.2009 - 01.2021
Store Manager
Papa Johns Pizza
03.2005 - 01.2009
High School Diploma -
Eldorado High School