Julie Bowley
Shift Leader
KOKOMO,IN
Summary
Shift Leader with strong team leadership, cash handling, and customer service management skills. Known for resolving guest concerns, keeping shifts organized, and supporting smooth front-of-house and back-of-house operations.
Overview
6
6
years of professional experience
Work History
Shift Leader
Cracker Barrell Old Country Store
Kokomo, IN
02.2021 - Current
- Supervised front-of-house and back-of-house operations to maintain smooth shift execution and guest satisfaction.
- Coordinated daily labor coverage, break schedules, and task assignments to support efficient service flow.
- Trained team members on service standards, safety procedures, and operational expectations.
- Resolved guest concerns promptly to protect service quality and store reputation.
Education
High School Diploma -
Kokomo High School
KokomoSkills
Positive attitude
Cash handling
Team leadership
Problem-solving
Customer service focus
Flexible schedule
Timeline
Shift Leader
Cracker Barrell Old Country Store
02.2021 - Current
High School Diploma -
Kokomo High School