Julie Bunch

Answering the phone directing calls to the right department. Training others for self checkout host as well as a cashier. To handle the responsibilities of the position cleaning all of the machines Keeping the shopping bags well stocked. Keep up with credit and cash handling of the machine with customer service to help with customer service. ID verification of alcohol and cigarette products. Keeping up with supplies as needed for the self checkout area as needed and helped the front end managers as needed when they are to busy to help out in certain areas. Helped Keeping the cigarettes stocked and helped with what was needed as tge gas station. Run cash registers as needed to help out.

• Verified customer IDs for alcohol, tobacco, or age restricted purchases.
• Replenished supplies such as paper rolls, receipt tape, cleaning products as needed.
• Ensured that all items were accurately scanned into the system before bagging them for customers.
• Checked expiration dates on food items prior to allowing purchase through the self-checkout lane.
• Provided troubleshooting support when technical issues arose during checkout transactions.
• Utilized strong organizational skills while managing multiple tasks simultaneously.
• Monitored self-checkout area to ensure smooth operations and compliance with safety guidelines.
• Answered questions about product availability and pricing.
• Assisted management with identifying opportunities to improve customer service standards.
• Communicated professionally with other staff members while performing duties in an efficient manner.
• Operated point-of-sale systems efficiently and accurately to process customer orders.
• Greeted customers and provided assistance with the self-checkout process.
• Helped resolve customer complaints in a professional manner.
• Assisted customers in scanning items and entering payment information.
• Performed cash handling tasks including counting back change, balancing registers, and restocking currency drawers.
• Reported any unsafe conditions or equipment malfunctions immediately to management.
• Maintained cleanliness of self-checkout stations by wiping down surfaces after each use.
• Trained new employees on how to use the self-checkout machines properly.
• Maintained work area and kept cash drawer organized.
• Greeted customers promptly and responded to questions.
• Welcomed customers, offering assistance to help find store items.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Scanned items and checked pricing on cash register for accuracy.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Checked personal identifications during alcohol and tobacco sales.
• Answered customers' questions and provided information on store procedures or policies.
• Answered phone calls to assist customers with questions and orders.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Offered customers carry-out service at completion of transaction.
• Adhered to social distancing protocols and wore mask or face shield.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Built and maintained productive relationships with employees.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.