Stacy Ferry
Hesperia,CA
Summary
Dynamic and dedicated professional with extensive experience at Super Walmart, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective issue resolution and relationship building. Skilled in POS operations and cash drawer balancing, consistently ensuring accuracy and operational excellence. Committed to maintaining a clean and organized environment.
Overview
2023
2023
years of professional experience
Work History
Cashier/Self-Checkout Host
Super Walmart
- Processed customer transactions efficiently using point-of-sale system.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Maintained clean and organized checkout area to enhance shopping experience.
- Assisted in inventory management by restocking merchandise as needed.
- Welcomed customers and helped determine their needs.
- Learned store policies and procedures to uphold operational standards.
- Monitored cash drawer for accuracy during shifts to prevent discrepancies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Graveyard Cashier
Ranchero 76 Gas Station
11.2021 - 09.2022
- Processed customer transactions accurately using point-of-sale system.
- Maintained cleanliness and organization of gas station premises.
- Assisted customers with inquiries about products and services.
- Managed inventory by restocking shelves and monitoring stock levels.
- Handled cash register, balancing cash drawer at end of shift.
- Ensured compliance with safety regulations and protocols during shifts.
- Provided exceptional customer service to enhance customer satisfaction.
- Maintained a clean and organized workspace, ensuring a pleasant shopping experience for customers.
- Upheld company standards for hygiene and cleanliness, contributing to a positive shopping experience for customers during late hours.
- Facilitated smooth shift transitions by preparing and communicating pertinent information to incoming cashiers at the end of graveyard shifts.
- Handled cash transactions with precision, minimizing discrepancies in daily cash reconciliations.
- Assisted in restocking shelves and organizing merchandise, contributing to store appearance and inventory management.
- Delivered expert, friendly service to serve every customer need.
- Operated lottery terminal to issue, check and redeem tickets.
- Managed drink station and kept coffee full and hot.
- Kept drawer accurate by carefully processing new transactions and giving out correct change.
- Completed and filed daily store close reports for management and transitioned system to new business day.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Mojave High School
Hesperia, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Cash management
- Cash register systems
- Payment processing
- Issue resolution
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- ID verification
- Drawer balancing
- Point of sale operation
- Liquor regulations and compliance
- Liquor law compliance
- Credit card processing
- Upselling techniques
- Receipt handling
- Hospitality and accommodation
- Credit and cash transactions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Graveyard Cashier
Ranchero 76 Gas Station
11.2021 - 09.2022
Cashier/Self-Checkout Host
Super Walmart
High School Diploma -
Mojave High School