Julie Burkey
Wrightsville
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
31
31
years of professional experience
Work History
Financial Center Supervisor II
Fulton Bank
09.2023 - Current
- Oversee branch audit and compliance procedures
- Lead morning huddles
- Develop and mentor branch staff
- Make outbound calls to increase branch sales goals
- Build and develop relationships with customers
- Open consumer & business deposit accounts
- Process and close consumer installment loans and Home Equity Loans & Lines of Credit.
Distributor Sales Consultant
Beauty Systems Group
09.2013 - 03.2023
- Increased territory goals by 250% in the first 5 years
- Creatively sold new products and promotional items to key customer accounts on a bi-weekly and/or monthly basis
- Developed and maintained lasting relationships with salon owners, managers and stylists.
Sales and Marketing Specialist
Creative Salon Concepts
10.2011 - 08.2013
- Increased territory by 150% by creatively selling products to salons and boutiques in the Central PA territory
- Supported salons with in-salon retail sales to increase salon revenue and growth
- Built and preserved long-term relationships with salons and stylists.
Branch Sales Manager
Graystone Bank
07.2009 - 09.2011
- Hired, trained and developed branch employees to ensure the highest quality standards in sales and customer service
- Facilitated morning kickstart meetings to keep staff aligned with daily goals
- Executed weekly sales meetings to educate and motivate branch staff regarding target goals and new branch promotional objectives
- Managed expenses within branch cost levels
- Used sales strategies and techniques to generate additional bank business
- Led staff in branch functions and community activities to promote organization's image and growth within the community
- Participated in joint outbound sales calls with the Market Manager to develop and expand new small business relationships.
Customer Service, Strategic Accounts Representative / Human Resource, Staffing & Recruitment
The Hershey Company
09.1998 - 08.2008
- Customer Service Function: Managed the specialized needs of Strategic Key Accounts in my defined territory
- Facilitated timely and accurate order creation and fulfillment for strategic accounts
- Mastered the provision of outstanding order management for my Strategic Customer accounts
- Human Resources Function: Coordinated and executed the weekly new hire orientation for all salaried employees of the corporation
- Organized and implemented the quarterly on-boarding program for all newly hired employees of the corporation
- Actively recruited and interviewed for salaried employees and interns for the corporation on a regular basis.
Branch Manager
Citizens Bank
08.1996 - 09.1998
- Same responsibilities as Graystone Bank position listed above.
Personal Banker / Assistant Branch Manager
Mellon Bank
07.1993 - 08.1996
- Same responsibilities as Graystone Bank position listed above.
Education
Bachelor of Science - Earth & Space Science, Education
Millersville University
Millersville, PA06.1992
Skills
- 7 years of Branch Management Experience
- 12 years of Outside Sales Experience
- 20 years of Customer Service Experience
- Excellent Leadership and Interpersonal Skills
- Extensive Networking and Relationship Building Skills
- Advanced Written and Oral Communication Skills
- Complex Problem-Solving
- Training and mentoring
- Employee Motivation
- Staff Development
- Project Management
- MS Office
- Salesforce
Awards
- Chairman's Club Outstanding Sales Award & Trip to Hawaii - John Paul Mitchell Systems, 2019
- Rising Star Award - Beauty Systems Group, 2016
References
References available upon request
Timeline
Financial Center Supervisor II
Fulton Bank
09.2023 - Current
Distributor Sales Consultant
Beauty Systems Group
09.2013 - 03.2023
Sales and Marketing Specialist
Creative Salon Concepts
10.2011 - 08.2013
Branch Sales Manager
Graystone Bank
07.2009 - 09.2011
Customer Service, Strategic Accounts Representative / Human Resource, Staffing & Recruitment
The Hershey Company
09.1998 - 08.2008
Branch Manager
Citizens Bank
08.1996 - 09.1998
Personal Banker / Assistant Branch Manager
Mellon Bank
07.1993 - 08.1996
Bachelor of Science - Earth & Space Science, Education
Millersville University