Julie Burkhart
Kansas City,KS
Summary
Friendly and reliable team-oriented candidate offering unmatched customer service and workplace focus. Quick and accurate in point of sale transactions with excellent multi-tasking aptitude.
Overview
22
22
years of professional experience
Work History
Cafeteria Manager
Shawnee Mission School District
09.2018 - 01.2023
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Food Service Associate
Shawnee Mission School District
09.2017 - 09.2018
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Greeted visitors, answered questions, and accepted payments.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Developed and maintained positive relationships with customers to enhance service.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Trained in each department, including ordering and end of day cash handling for management advancement
Sales Associate
Menards
03.2007 - 02.2008
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Managed efficient cash register operations.
Floral Manager
Dillons Grocery Store
03.2005 - 04.2006
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Inventoried plants and flower care supplies and ordered more.
- Trained employees on customer order taking and basic floral arranging.
- Researched latest design trends, colors, and vendor products for use in new pieces.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied effective time management techniques to meet tight deadlines.
Floral Design Assistant
Dillons Grocery Store
04.2001 - 03.2005
- Cross trained through many departments, including Cashier, Pharmacy Tech, Season Garden Center, and weekly full-store ad change tagging and signage.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Researched latest design trends, colors, and vendor products for use in new pieces.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Imparted knowledge on plants and flowers to customers.
- Offered friendly and efficient service to customers, handled challenging situations.
Education
Bachelor of Science - Horticultural Therapy
Kansas State University
Manhattan, KSHigh School Diploma -
Shawnee Mission Northwest H.S.
Shawnee, KSSkills
- Policy Implementation
- Operations Management
- Staff Training and Development
- Complex Problem-Solving
- Staff Management
- Team Leadership
- Time Management
- Product Management
- Proven success in fast-paced, multitasking environments
Gardener/Farmer, Owner and operator of urban microfarm
Rock Ridge Farm (est 2015), a sustainable microfarm, has matured from a hobby into an income generator. Many years of farmers' market and social media driven sales; currently in online seed trade sales and development for future endeavors.
Timeline
Cafeteria Manager
Shawnee Mission School District
09.2018 - 01.2023
Food Service Associate
Shawnee Mission School District
09.2017 - 09.2018
Sales Associate
Menards
03.2007 - 02.2008
Floral Manager
Dillons Grocery Store
03.2005 - 04.2006
Floral Design Assistant
Dillons Grocery Store
04.2001 - 03.2005
Bachelor of Science - Horticultural Therapy
Kansas State University
High School Diploma -
Shawnee Mission Northwest H.S.
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