Julie Chi
Charlotte,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Adoption Counselor/Customer Service
Humane Society of Charlotte
Charlotte, NC
09.2022 - Current
- Building solid and trusting rapport with families, building trust and communication to meet counseling needs.
- Assisted with adoption process by providing information about animals to potential adopters.
- Helped with the intake of newly surrendered animals by providing food, water, and setting up the kennel space. As well as filing necessary paperwork.
- Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.
Cashier
Zukku Sushi
Charlotte, NC
06.2020 - 09.2022
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for line cooks and provided backup at key times.
- Worked with the team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Seasonal Sales Associate/Cashier
PacSun
Charlotte, NC
07.2019 - 09.2019
- Organized shipments that required tagging and folding.
- Helped customers locate products.
- Restocked shelves to maintain product availability and store appearance.
Seasonal Sales Associate
The Children's Place
Charlotte, NC
10.2018 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, and accessories.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
Cashier/Server
Sbarro
Charlotte, NC
08.2018 - 10.2018
- Maintained relationships with customers to encourage repeat business.
- Operated a cash register for cash and credit card transactions with efficacy.
- Welcomed customers and helped determine their needs while advertising company recommendations.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized needed materials throughout the work day.
Education
Bachelor of Science - Biology
UNC Charlotte
Charlotte, NC08.2024
High school diploma in Health Science -
Phillip O Berry Academy Of Tec
Charlotte, NC06.2020
Skills
- Team Collaboration
- Organizational Skills
- Attention to Detail
- Time Management
- Problem Solving
- Active Listening
- Effective Communication
Timeline
Adoption Counselor/Customer Service
Humane Society of Charlotte
09.2022 - Current
Cashier
Zukku Sushi
06.2020 - 09.2022
Seasonal Sales Associate/Cashier
PacSun
07.2019 - 09.2019
Seasonal Sales Associate
The Children's Place
10.2018 - 11.2018
Cashier/Server
Sbarro
08.2018 - 10.2018
Bachelor of Science - Biology
UNC Charlotte
High school diploma in Health Science -
Phillip O Berry Academy Of Tec