Summary
Overview
Work History
Education
Skills
Timeline
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Julie Childers

Belle Center,OH

Summary

Driven and engaging professional with experience at Sweet Aroma's, adept at fostering positive customer experiences and enhancing team dynamics. Excelled in creating personalized beverages, boosting sales through exceptional service. Skilled in cash handling and collaborative teamwork, consistently contributing to a productive and inviting atmosphere. Demonstrated ability to resolve customer complaints, ensuring loyalty and satisfaction.

Overview

2
2
years of professional experience

Work History

Barista

Sweet Aroma's
01.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Merchandise Associate

Sam's Club
01.2023 - 05.2024
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Used pallet jacks to move and position merchandise.

Education

High School Diploma -

Home Schooled
Belle Center, OH
05.2023

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties

Timeline

Barista

Sweet Aroma's
01.2024 - Current

Merchandise Associate

Sam's Club
01.2023 - 05.2024

High School Diploma -

Home Schooled

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Julie Childers