Delgrashiea Carr
Beach Park,Il
Summary
New Licensed Claims Adjuster with an interest in Claims work. Record of success in all endeavors. Excels at managing multifaceted projects in fast-paced environments demanding superior organizational, customer service and interpersonal skills. Confident and poised in interactions with individuals at all levels. Diligent, detail-oriented and resourceful in completing projects in a timely fashion. Established track record of cultivating and supporting business relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Child Care Center Director
Sweet Tarts & Sweet Hearts Academy Inc
08.2019 - 08.2023
- Responsible for all day to day operations at the childcare center
- Ensures a safe, happy, and stimulating environment for children and employees
- Manage and coordinate curricula with staff that complies with state and federal requirements
- Manage and support teaching staff and promote their professional development
- Interview, hire, and train new staff members, ensuring they meet all policies and legal requirements
- Communicate and meet with parents regarding their children and the center’s policies.
- Engaged with parents and families to build positive relationships for children to thrive.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
Clinician
Lake Behavioral Hospital
09.2020 - 04.2023
- Responded directly to patients in need of mental health screening services due to crisis in a fast pace enviornment
- Assessed, triaged and provided telephonic crisis intervention to assist in identifying concerns with mental illness
- Utilized assessment infomation and community resources to provide infomation, linkage to appropriate levels of care
- Provided empathy and quality patient care during crisis
- Initiated prior authorizations for utilization management
- Secured insurance payments for potential patients
- Social Work
- Interviewed users in order to understand their current state, needs, wants, strengths and weaknesses
- Assessed the needs, circumstances, and support systems of clients
- Completed Psycho-social assessments and Master Treatment plans for patients on case load
- Set up measurable goals for each client or case
- Monitor, oversee and evaluate clients’ progress
- Coordinated treatment planning and maintaining ongoing contact with outpatient providers for the continual care of patients
Counselor II
Lake
05.2019 - 05.2020
- Provided education and direction to clients, family members and/or significant others
- Developed clients’ abilities to problem-solve interpersonal conflicts
- Facilitated with clients and collaborated with primary counselors to develop, review and update treatment goals and referrals both internally and externally
- Maintained an awareness of and professional involvement/collaboration with community resources
- Assisted in facilitating transportation of clients
- Helped clients maintain a clean safe environment in living area.
Flex Counselor
Lake County Health
11.2018 - 05.2019
- ATP, The Group Home, Zion Apartment Program
- Helped residents in recovering from mental and physical trauma
- Provided direct services to clients including individual and group treatment
- Responded to inquiries, gave appropriate information and referrals, and documents, when it was necessary
- Participated staff meetings, in-service trainings, and seminars to facilitate professional growth.
Education
Bachelor of Arts - Criminal Justice
University of Wisconsin-Parkside
Kenosha, WIMaster of Science - Criminal Justice
Kaplan University
Childcare Director Certificate - undefined
Ashworth University
Adjuster All Lines Pre-Licensing Course
Adjuster Pro
OnlineSkills
- Strong Communications
- Time Management
- Computer Proficiency
- Analytical Skills
- Detail Oriented
Certification
- Adjuster All Lines Pre-Licensing Course
- State Farm Property
- State Farm Auto
- Xactimate 1 Proficiency
- Microsoft Office (Word, Excel, PowerPoint, Access)
- Special Training American Safety & Health Institute First Aid and CPR Certified
Timeline
Clinician
Lake Behavioral Hospital
09.2020 - 04.2023
Child Care Center Director
Sweet Tarts & Sweet Hearts Academy Inc
08.2019 - 08.2023
Counselor II
Lake
05.2019 - 05.2020
Flex Counselor
Lake County Health
11.2018 - 05.2019
Bachelor of Arts - Criminal Justice
University of Wisconsin-Parkside
Master of Science - Criminal Justice
Kaplan University
Childcare Director Certificate - undefined
Ashworth University
Adjuster All Lines Pre-Licensing Course
Adjuster Pro
- Adjuster All Lines Pre-Licensing Course
- State Farm Property
- State Farm Auto
- Xactimate 1 Proficiency
- Microsoft Office (Word, Excel, PowerPoint, Access)
- Special Training American Safety & Health Institute First Aid and CPR Certified
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