Julie Choi
Jackson,WY
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
12.2020 - 06.2024
- Managed rush hour of over 200 customers daily with efficient and customer service
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction
- Updated inventory by establishing and adjusting ordering parameters, accurate forecasting, and monitoring waste
- Operated cash register, collected payments and provided accurate change.
Library Assistant
Wilbur Wright College
02.2023 - 03.2024
- Organized and managed circulation desk, assisting patrons with returns, book availability, and holds
- Monitored computers, printers, and scanners to assist patrons with usage and other technological issues
- Collaborated with librarians and library assistants to weed outdated books, take inventory of archives, and create popular book displays
- Led display projects to create an inclusive and equitable space for persons with disabilities, immigrant students, and other underprivileged students.
- Updated and organized collection as needed, creating labels, inputting them into the system, and managing mailed books from other colleges
Server/Bartender
Kyoto Garden Sushi
05.2022 - 08.2023
- Boosted sales by informing guests of daily drink specials and upcoming promotions
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Helped customers choose menu items with advice, answers to questions and assistance with dietary concerns in a friendly and welcoming manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Research Assistant
Language Acquisition Laboratory
09.2021 - 08.2023
- Participate in research project analyzing visual stimuli in infants to quantify language acquisition
- Complete research assignments by organizing data, generating spreadsheets, and drafting reports
- Collaborate regularly with lab coordinator, recommending corrective action to improve structure of the research assistant program.
Seasonal Retail Sales Associate
Lush
12.2022 - 02.2023
- Developed individual relationships with customers from greeting through post-sale contact
- Set productive work goals and established priorities in order to meet them
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance
- Drove sales success by building displays and merchandising products.
Plant Nursery Worker
Pesche's
05.2022 - 08.2022
- Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting.
- Maximized plant growth and vitality by carefully pruning, trimming, and shaping various species as needed.
- Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
- Educated customers on proper plant care techniques, increasing their chances of success with purchased items at home.
Education
Bachelor of Science - Clinical Psychology
University of Illinois At Urbana, Champaign
05.2023
Skills
Order Management
Exceptional customer service
Point of Sale (POS) system operations
High-volume dining
Friendly and outgoing
Languages
Korean
Professional Working
Spanish
Limited Working
Timeline
Library Assistant
Wilbur Wright College
02.2023 - 03.2024
Seasonal Retail Sales Associate
Lush
12.2022 - 02.2023
Plant Nursery Worker
Pesche's
05.2022 - 08.2022
Server/Bartender
Kyoto Garden Sushi
05.2022 - 08.2023
Research Assistant
Language Acquisition Laboratory
09.2021 - 08.2023
Barista
Starbucks
12.2020 - 06.2024
Bachelor of Science - Clinical Psychology
University of Illinois At Urbana, Champaign