Julie Coty
Fairbanks,Alaska
Summary
Experienced food industry and customer service professional seeking opportunities to provide exceptional service to your customers. Detail-oriented Kitchen Assistant skilled at preparing food safely and with optimal sanitation. Demonstrated record of achievement over 10 years of industry experience. Enthusiastic and driven with passion for culinary arts. Motivated Kitchen Hand consistently lifts heavy loads, stands for long periods and handles various cleaning tasks. Valuable and committed individual with strong understanding of food safety measures. Dependable, on-time and dedicated to good performance. Skilled food preparation team member experienced in readying cold foods, sides and beverages. Reliable in keeping surfaces clean and sanitized for infection control. Always ready to help team members and customers.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Kitchen aide/supervisor/manager
Fairbanks North Star Borough School District
Fairbanks, Alaska
08.2010 - Current
- Ensures compliance with state and federal regulations
- Experienced in safe food handling procedures
- Train staff and students
- Order food, plan menus, maintain a clean and working kitchen, place and receive juice and other food orders
- Inventory management, point of sale software, receipt and deposit reconciliation
- Stakeholder engagement and communication.
Direct Service Provider
Adult Learning Programs of Alaska
Fairbanks, Alaska
07.2015 - 03.2016
- Provide basic personal and living skill instruction and job coaching to persons with developmental disabilities
- Client integration activities including community activities and cultural awareness
- Maintain client case notes and files.
Store Clerk
The Liquor Well
North Pole, Alaska
05.2015 - 11.2015
Roving Kitchen Supervisor
Fairbanks North Star Borough School District
Fairbanks, Alaska
08.2009 - 08.2010
- In a roving capacity at any facility in the district
- Ensures compliance with state and federal regulations
- Experienced in safe food handling procedures
- Train staff and students
- Periodic acting manager duties
- Inventory management, point of sale software, receipt and deposit reconciliation
- Stakeholder engagement and communication.
Kitchen Aide
Fairbanks North Star Borough School District
Fairbanks, Alaska
02.2007 - 09.2008
- Assisted in the preparation of all menu items according to recipes and instructions.
- Prepared ingredients for meals by washing, peeling, and cutting vegetables and fruits.
- Stocked food supplies such as condiments, spices, canned goods and other items in assigned areas.
- Followed safety protocols while handling hazardous chemicals or sharp objects.
- Disposed of trash in a timely manner following established procedures.
Customer Service Representative
Holland America and Gray Line Tours
Fairbanks, Alaska
04.2003 - 10.2004
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Customer Service Representative Certificate -
SST Travel School of Alaska
General Education Diploma -
Austin E Lathrop High School
Skills
- Kitchen Equipment Operation
- Ingredient Preparation
- Safe Food Handling
- Inventory Monitoring
- Food Safety
- Kitchen Equipment Expertise
- Sanitation Practices
- Food Preparation Techniques
- Portion Control
- Menu Development
Certification
- Food Handler's Card
- ServSafe Manager's Certificate
References
References are available on request.
Timeline
Direct Service Provider
Adult Learning Programs of Alaska
07.2015 - 03.2016
Store Clerk
The Liquor Well
05.2015 - 11.2015
Kitchen aide/supervisor/manager
Fairbanks North Star Borough School District
08.2010 - Current
Roving Kitchen Supervisor
Fairbanks North Star Borough School District
08.2009 - 08.2010
Kitchen Aide
Fairbanks North Star Borough School District
02.2007 - 09.2008
Customer Service Representative
Holland America and Gray Line Tours
04.2003 - 10.2004
Customer Service Representative Certificate -
SST Travel School of Alaska
General Education Diploma -
Austin E Lathrop High School