Julie Dahlquist
Hockley,TX
Summary
Dynamic and dedicated professional with extensive experience in administration, eager to thrive in diverse environments. Strong commitment to continuous learning and embracing challenges ensures adaptability and growth in any role. Known for fostering positive relationships while efficiently managing tasks, excelling at balancing multiple priorities with an organized approach and a can-do attitude. Seeking an administration or customer service position that offers opportunities for development and the chance to contribute effectively to team objectives.
Overview
36
36
years of professional experience
Work History
Buyer/Purchasing Agent
Peerless Pump Company
Waller, TX.
05.2012 - Current
- Led procurement strategies to optimize supplier relationships and reduce costs.
- Managed end-to-end purchasing processes, ensuring timely delivery of goods.
- Evaluated market trends to forecast demand and optimize inventory management.
- Collaborated with cross-functional teams to enhance product quality and compliance.
Customer Service Representative
Scotts Lawn Service
Spring, Texas
05.2004 - 12.2010
- Perform extensive data entry, managing customer accounts in variety of databases
- Assist customers on multi-line phone system; capably resolved inquiries and discrepancies
- Dispatch service technicians in response to service calls
- Over see other employees in customer service
Customer Service Representative
Green Keeper
Katy, Texas
05.1998 - 04.2004
- Performed extensive data entry, managing customer accounts in variety of databases
- Coordinated sales and service appointments
- Assisted customers on multi-line phone system; capably resolved inquiries and discrepancies
Customer Service Representative
Trugreen Chemlawn
Sugar Land, Texas
05.1993 - 05.1998
- Screened and routed callers on high volume phone system
- Filed company documentation
- Coordinated Accounts Payable functions
- Scheduled appointments, dispatched service technicians
- Skillfully resolved escalated client disputes
Customer Service Representative
A.P.A. Corporation
Detroit, Michigan
01.1991 - 11.1992
- Spearheaded all administrative functions within manufacturing plant office
- Performed prospecting via telephone to solicit new business
- Compiled marketing collateral for use in proposals and general promotion
- Ensured quality of customer orders assembled in plant, to assure conformance to customer product specifications
Retail Service Representative
Paul Inman Associates, Inc.
Farmington Hills, Michigan
01.1990 - 01.1991
- Assisted customers in merchandise selection and sales transactions
- Maintained visual merchandising displays
- Served as decision-maker regarding credit and charge issues
Education
High School Diploma -
Westfield High School
Houston, Texas05.1988
Skills
- Experience using AS400 System, IA2 & LA3 SQL2, MS Word, Excel, Power Point, 10 Key Punch, Tech Net and ACRS, SAP S/4 Hana
Accomplishments
- Recognized as an Administrative Support Leader in 1996
- 1st Quarter C.S.R. 2010 Recognition
Timeline
Buyer/Purchasing Agent
Peerless Pump Company
05.2012 - Current
Customer Service Representative
Scotts Lawn Service
05.2004 - 12.2010
Customer Service Representative
Green Keeper
05.1998 - 04.2004
Customer Service Representative
Trugreen Chemlawn
05.1993 - 05.1998
Customer Service Representative
A.P.A. Corporation
01.1991 - 11.1992
Retail Service Representative
Paul Inman Associates, Inc.
01.1990 - 01.1991
High School Diploma -
Westfield High School