Julie Dinquel
Hoffman Estates,IL
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
17
17
years of professional experience
Work History
Bartender & Shift Supervisor
Emerson's Ale House
Mount Prospect, IL
06.2022 - Current
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Implemented efficient bartending workflows, improving service speed during peak hours.
- Resolved customer complaints promptly, enhancing overall guest experience and retention.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Renaissance Schaumburg
Schaumburg, IL
10.2016 - 05.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Associate Manager
T.G.I Fridays
Schaumburg, IL
06.2016 - 09.2016
- Led team to achieve operational excellence through effective training and process improvements.
- Implemented customer service initiatives that enhanced guest satisfaction and loyalty.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Conducted staff performance evaluations, providing constructive feedback to promote professional development.
- Analyzed financial reports to identify trends, facilitating informed decision-making for budgeting purposes.
- Managed scheduling and staffing needs, optimizing labor costs while maintaining service levels.
Bartender
T.G.I Fridays
Schaumburg, IL
07.2013 - 09.2016
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Crafted signature cocktails and beverages to enhance guest experiences.
Server
Flat Top Grill
Lombard, IL
03.2009 - 06.2011
- Delivered exceptional customer service in high-volume dining environment.
- Trained new staff on menu items, service standards, and operational procedures.
- Collaborated with kitchen staff to optimize food preparation efficiency.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
Education
Bachelor of Arts - Sustainability Studies
Roosevelt University
Chicago, Illlinois05.2024
Associate of Arts -
Harper College
Palatine, Illinois08.2022
High School Diploma -
Willowbrook High School
Villa Park, Illinois06.2008
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Complex Problem-solving
Timeline
Bartender & Shift Supervisor
Emerson's Ale House
06.2022 - Current
Bartender
Renaissance Schaumburg
10.2016 - 05.2022
Associate Manager
T.G.I Fridays
06.2016 - 09.2016
Bartender
T.G.I Fridays
07.2013 - 09.2016
Server
Flat Top Grill
03.2009 - 06.2011
Bachelor of Arts - Sustainability Studies
Roosevelt University
Associate of Arts -
Harper College
High School Diploma -
Willowbrook High School