Julie Eastman
Saratoga Springs,NY
Summary
Adept at driving operational excellence, I leveraged my expertise in office administration and relationship building at Allimand Interweb to enhance efficiency and foster a collaborative work environment. By implementing innovative management strategies and streamlining processes, I significantly improved productivity and employee satisfaction, achieving a notable increase in organizational effectiveness.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Dynamic individual with hands-on experience in office environments and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Diligent Manager with solid foundation in administrative management. Managed office operations and streamlined processes to enhance efficiency and productivity. Demonstrated effective team leadership and keen problem-solving skills.
Overview
15
15
years of professional experience
Work History
Administrative Manager
Allimand Interweb
06.2024 - Current
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Verified customer information for orderly, up-to-date online systems.
- Met department budgets by monitoring and reporting on office expenses.
- Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.
- Maximized organizational effectiveness by conducting regular audits of company policies and procedures, recommending necessary improvements as needed.
- Coordinated annual compliance audits, ensuring all administrative processes met regulatory requirements and standards.
- Streamlined office operations, significantly reducing paperwork processing time by implementing digital document management systems.
- Negotiated with vendors to reduce office supply costs, thereby saving on operational expenses.
- Implemented new filing system to streamline document retrieval, significantly reducing time spent on searching for files.
- Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
- Improved office space utilization by redesigning layout, creating more efficient and pleasant working environment.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
- Created reports, presentations and other materials for executive staff.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Reception Duties
- Secretary Duties
- Banking
- Reconciliation of Banking accounts
- Reconciliation of Credit cards
- Forecasting of monthly Revenue for both properties
- Forecasting of monthly costs for both properties
- Monthly Reporting to France to CEO & CFO
- Ordering supplies and Inventory
- General Ledger
- Cash Flow
- Submission of Corporate data to France
- Correspondence with Vendors and Customers
- Email correspondence
- Creating the Employee Handbook for the USA team
- Creating SOP for all aspects of Administration
- Data Entry
- Shipping and Receiving
- Tracking and Packaging
- Financial accounting (not CPA)
- Financial forecasting
- Maintaining upkeep for a second property
- Maintaining books for a second property (Pilot line)
- Assistant to VP of Sales
- Assistant to all Engineers
- Quickbooks Online
- Microsoft 365
- Adobe
Manager
Safety Wearhouse
03.2023 - 05.2024
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Create Purchase Orders and submit them to Vendors
- Supervise Warehouse and implement logistics
- Update Tax differentials
- Edit product data
- Data entry in the Five Star program
- Design and manage current retail space for maximum revenue
- Meet with Vendor Representatives
- Enter invoices
- Control Inventory and pricing
- Daily sales reports
- Ledger reports
Purchasing Manager/Administrative Office Manager
Saratoga Restaurant Equipment Sales
12.2021 - 01.2023
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Used Quickbooks to authorize and monitor purchase orders and consumables.
- Performed monthly reconciliation of open purchasing orders.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Established long-term agreements with strategic suppliers, securing favorable pricing and delivery terms.
- Implemented strategic sourcing initiatives, reducing overall purchasing costs.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Wrote standard operating procedures for department.
- Progressed through various purchasing, warehousing and leadership roles.
- Generated reports, documents and analysis in [Software] for senior management review and approval.
- Streamlined procurement processes for increased efficiency and reduced lead times.
- Enhanced inventory management efficiencies through introduction of just-in-time procurement system.
- Identified cost-saving opportunities by conducting comprehensive review of procurement process.
- Responded to market changes by adjusting procurement strategies, ensuring operational agility.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Facilitated resolution of vendor disputes and discrepancies.
- Generated reports on purchasing activities to support management decisions.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Completed monthly profit and loss performance reports.
- Assessed areas of service concern and developed improvement plans.
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Assisted executive management with special projects as needed to support overall business objectives.
- Created new employee handbook, IT policies and disaster recovery procedures.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Created organized filing system to manage department documents.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Organized and updated databases, records and other information resources.
- Improved office operations by automating client correspondence, record tracking and data communications.
- National Grid Rebates
- Sales Orders
- Purchase orders
- Track SHipping Eta's
- Run weekly POS P & L reports
- Implement Pricing rules and structure
- COO Assistant
- Project Manager's assistance
- Supervisor for Shipping and receiving
- All RMA's and damage control
- Inventory application management
- Research and Tax Administration
- Staff training
- Data entry
- A/R
- Scheduling of installs and deliveries
Office Manager
CC Excavating
05.2019 - 10.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Banking
- A/R & A/P
- Quickbooks
- Microsoft
- Filing
- Payroll
- Blue Prints
- General Office management duties
Manager
Almost Anything Cleaning Company
04.2015 - 05.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Quickbooks
- Microsoft Office
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Bookkeeping
- Scheduling
- Estimates
- Hiring
- Vehicle Maintenance scheduling
- A/R & A/P
- Banking
- Dome book
- General office duties
Office Manager
R Jenn Co
02.2010 - 02.2015
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Employee scheduling
- Phones, filing, emails
- A/R & A/P
- Banking
- Inventory control
- Payroll
- Quickbooks
- Microsoft
- Peachtree
Education
Associate of Arts - Psychology
Valencia College
Orlando, FL01.2013
Skills
- Office Management
- Staff Management
- Relationship Building
- Accounting Procedures
- Customer Service Management
- Scheduling and calendar management
- Microsoft Office Suite
- HR Support
- Account Reconciliation
- Recordkeeping and Reporting
- Document Control
- Scheduling
- Documentation and control
- Schedule Management
- Credit and collections
- Human Resources
- Bookkeeping
- Data Management
- Database Administration
- Office Supervision
- Vendor Negotiations
- Expense Reports
- Employee Onboarding
- Contract Preparation
- Expense Reporting
- Mail handling
- Developing Policies and Procedures
- Policy Development
- Records Management
- Quickbooks
- Research
- Payroll and budgeting
- Corrective Action Implementation
- Payroll Control
- Proposal Writing
- Administrative improvement
- Microsoft Office
- Attention to Detail
- Data Entry
- Training and Orientation
- Goal Setting
- Records and Database Management
- Policy Management
- Administrative background
- Hiring and Terminations
- Electronic Filing Systems
- Contract Administration
- Operational Reporting
Timeline
Administrative Manager
Allimand Interweb
06.2024 - Current
Manager
Safety Wearhouse
03.2023 - 05.2024
Purchasing Manager/Administrative Office Manager
Saratoga Restaurant Equipment Sales
12.2021 - 01.2023
Office Manager
CC Excavating
05.2019 - 10.2021
Manager
Almost Anything Cleaning Company
04.2015 - 05.2019
Office Manager
R Jenn Co
02.2010 - 02.2015
Associate of Arts - Psychology
Valencia College
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