Julie Fortner

• Assisted call-in customers with questions and orders.
• Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
• Boosted sales revenue by developing and implementing targeted marketing strategies.

• Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
• Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
• Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
• Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
• Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.

Provided excellent customer service, assisted with sales of vehicles and accessories, provided detailed financial options for customers.

• Managed high-volume calls, effectively handling customer inquiries and complaints.
• Maximized upselling opportunities by keeping current on evolving product offerings as well as complementary items or services that could benefit customers further.
• Improved overall customer experience with attentive service and prompt issue resolution.

Managed store and employees. Provided training, sales, excellent customer service, logged daily events and tallied employee’s time.

Managed store and employees. Provided training, sales, excellent customer service, logged daily events and tallied employee’s time.

Provided excellent customer service, sales of cellular phones and services. Managed the store and employees.